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New Xerox solutions for insurance and HR

Editorial Type: News     Date: 11-2015    Views: 1576      




Xerox has announced a range of solutions to simplify processes within insurance and HR departments

The Workflow Automation Solution for New Business Processing makes the underwriting process easier to navigate by organising all business and customer data in one application, saving employees hours of time each week on tasks like fact-checking existing claims information. It enables customer inquiry calls to be resolved on initial contact, improving customer satisfaction and diverting employee resources to other high-value work.

The Xerox Workflow Automation Solution for Claims Processing integrates with common claims handling systems, such as LifePro and home grown AS400 mainframe systems. This allows companies to store all claims information, like deductibles and accident history, in one central location. It will also enable insurance investigators and adjusters to access documents while away from the office.

Xerox's Workflow Automation Solution for File Management provides HR staff a secure platform to digitally store employee data for instant access. Whether documents are faxed, emailed or scanned, HR personnel can access data quickly. The solution will also flag missing content within each employee file and automatically send requests to retrieve the information.

Finally, the Workflow Automation Solution for Policies and Procedures Administration creates, digitally distributes and tracks employee acknowledgement of company policies.
www.xerox.com

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