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CCube heads into the Cloud
New route to public sector business...


Canon announces ScanFront 400
High performance standalone network scanner launched...

Fujitsu offers capture software for free
For use with SP Series scanners...

New SDK and server offerings from Nuance
Creating document and data capture solutions just got easier...

PDF workflows made easy
New release of Nuance software...

Personnel services
Nasdaq Technology Centre uses DocLogix for more efficient management of HR processes...

Reckon partners with MyFirmsApp
Making accountant/client communication easier...

Called to account
95% of organisations still doing AP manually...

M-Files and AIIM survey reveals frequency of information security breaches
M-Files Corporation has announced the findings from a joint survey conducted with AIIM that highlight the prevalence of information security breaches at most organisations....

Storetec digitises World War II documents for the Imperial War Museum
Award winning document scanning and storage company, Storetec, is digitising a number of posters for the Imperial War Museum. These historically significant documents date back to the Second World War. ...

M-Files fuels business processes at IGas
IGas Energy, a leading UK-based exploration and production company, has deployed M-Files to meet its ISO 9001 certification requirements, as well as for document management and quality management throughout the organisation...

Storetec keep calm and scan on
Storetec is digitising a number of historically significant Second World War posters for the Imperial War Museum...

CentriLogic to host eDisclosure solution
CentriLogic is to provide critical and secure managed hosting and IT infrastructure for CityDocs, a print and document solutions specialist, that is returning to the eDisclosure marketplace since their last success 5 years ago...

Global partnership takes to the cloud
Tikit, part of the BT Group and a leading provider of technology solutions for law and professional services firms, has announced a worldwide partnership agreement with NetDocuments, the global native cloud-based document and email management service provider for law and professional service firms...

Power PDF 2 has the Windows 10 touch
Nuance's newly released Power PDF 2 software makes it easy for businesses to gain control over PDF workflows with the ability to create, convert, edit, assemble and securely share PDF files...

More freedom to scan in the workplace
The newest desktop scanners from Kodak Alaris - the Kodak ScanMate i1150WN and the Kodak i1190WN - provide wireless and network connectivity and are mobile app ready to support BYOD and mobility in the workplace...

SoftTrac Capture Suite 4.0 released
Ibml has released the latest version of its SoftTrac Capture Suite software, which offers significant enhancements and new capabilities...

Closer collaboration with accountancy App
Reckon Software, the developers of Virtual Cabinet, have announced a global relationship with MyFirmsApp that is set to benefit 150,000 end users...

Tapping into document management
Gas exploration firm goes with M-Files...

New fi-7030 from Fujitsu
'Opening up professional capture to businesses on a budget'...

Storage wars
How does Cloud storage really compare to more traditional physical storage? Kong Yang of SolarWinds explores the advantages and disadvantages of both, looking at how each can affect business processes and strategy ...


Putting users first
When it comes to scanners, better integration improves the user experience and makes workflows faster, more efficient and more secure explains Salim Hasan, Technical Product Manager at Brother UK...

Paper and digital: in perfect harmony?
Truly great customer service needs to cover both paper-based and digital information, argues Tim Brosnihan of Canon Europe...

The right tool for the job
Rokas Radziunas is Process Improvement Manager at Canadian oil industry manufacturer Triple D Bending. Here he shares his personal experiences of the ups and downs of selecting a document management system for the first time...

Human resourceful
David Wilkinson of Storetec examines the issues - and potential benefits - involved in moving towards a 'paper-lite' HR function...

Governing bodies
Bob Larrivee, Chief Analyst at AIIM, looks at successful Information Governance plans, from roll-out to enforcement ...

Processes head into the Cloud
Document Manager magazine catches up with BPM specialists CumulusPro, who have now won the DM Award for SME CMS Product of the Year for two consecutive years...

Taking capture step by step
Ashley Keil, Sales Director at ibml, argues in favour of a multi-step approach to transactional scanning processes...

First past the post
The digital mailroom is 'the next logical business improvement' for any modern organisation, argues David Wilkinson of Storetec...

Serving the next generation of ECM users
Delivering 'content in context' will be key for ECM businesses as a variety of factors continue to impact the market, suggests Julian Cook, Director of UK Business, M-Files ...

Doing the business
Plustek is making careful inroads into the highly competitive UK scanner market. DM Magazine takes a closer look at what makes the company different...

Content rich?
Many companies seem preoccupied with 'big data', but they will struggle to extract the real insights and opportunities buried deep within their content unless they have a practical strategy, says Actuate's Vice President of Product Marketing, Jeff Morris ...

Turning document templates into information assets
Mike Davies, UK Sales Director of Aia Software discusses how companies can develop greater business agility and flexibility by more effectively managing their business documents...

Rational Health Service
OITUK's Dr. Vijay Magon describes how forms recognition technologies can assist healthcare bodies in managing legacy medical records...

Authority figures
Dr Vijay Magon, Managing Director of OITUK Ltd., explains how local authorities, working closer with IT suppliers, can realise tangible benefits by careful use of existing technologies to deliver successful information management strategies and systems...

Do the right thing
DM Editor David Tyler caught up with AIIM's Chief Evangelist John Mancini at the recent AIIM Forum event in London...


New and improved
As CCube Solutions announces a major new release of its EDMS software, DM Magazine Editor David Tyler catches up with the company's MD, Vijay Magon, to discuss mobile capability, faster implementations and simpler support, as well as a new partnership with service provider Restore...

Upping the intelligence quotient
With the recent launch of its new ImageTracDS 1210 and ImageTracDS 1155 desktop scanners, ibml is able to offer intelligent scanning - and therefore reduced capture costs - to whole new markets. DM Editor David Tyler caught up with the company's Sales Director, Ashley Keil...

Getting scanning 'right first time'
Visioneer, probably best known in the UK as 'the company behind' the Xerox Scanners range, is stepping forward to take some limelight for itself with a new range of desktop scanners. DM Editor David Tyler spoke to Visioneer Senior VP of Global Sales and Marketing, Jim Tamo....

Capturing the market
Office Gemini founder and CEO, Boris Roy, speaks to DM Editor David Tyler...

It's the process, stupid
DM Magazine editor David Tyler caught up with AIIM's John Mancini while he was in the UK for the recent AIIM Forum...

Everything is possible
DM Editor David Tyler catches up with Olivier Vergues, General Manager in charge of Xerox's workflow automation business...

Covering all the bases
Restore plc has acquired upwards of 20 companies in the last 5 years, including scanning, shredding and relocation businesses. DM Magazine editor David Tyler caught up with the company's CEO, Charles Skinner....

Upping the intelligence quotient
DM Magazine speaks to Jorni Kastawi, Enterprise Sales Engineer at the Xerox Scanners team within Visioneer Europe, to find out more about their new 'Intelligent Capture Services' offering....

The best just got better
The end of last year saw ibml introduce its new ImageTrac 6000 range, which builds on one of the success stories of the scanning industry. DM Editor David Tyler catches up with the company's Sales Director for Northern and Western Europe and Africa, Ashley Keil...

Users aren't buying scanners any more
We speak to Erik Banis, whose Xerox Scanners business came almost out of nowhere to win the coveted 'Company of the Year' prize at last year's DM Awards, about how a scanner company can differentiate itself in a world where 'everybody builds good scanners'...

Never say no
DM Editor David Tyler speaks to David Wilkinson of Storetec, winners of the BPO/Bureau/Outsourcing Company of the Year category at the 2014 DM Awards....

One plus one equals three
The merger between DICOM and Spigraph is yielding significant business wins along with numerous other benefits, as Jennifer Van Lent, Channel & Solution Marketing Director for EMEA, explains to DM Editor David Tyler...

A disruptive influence
DM Magazine editor David Tyler caught up with AIIM's President and CEO, John Mancini, at the recent AIIM Forum event in London...

The EASY way in
EASY Software UK's annual partner days are becoming something of a fixture for DM Magazine editor David Tyler. Here he reports from London's O2 Arena and speaks to UK Managing Director Howard Frear...

Bringing the market closer together
DM Editor David Tyler speaks to Visioneer MD for EMEA & Xerox DMO-East, Erik Banis, about the company's strategy for "bringing production level scanning functionality to desktop devices". ...

Extraction made painless
DM Editor David Tyler spoke to Frank Tiedt, Chief Sales Officer, I.R.I.S. AG, at the company's recent annual customer conference in Brussels...

Meeting of minds
In one of the most significant acquisitions to affect the DM/ECM sector in recent years, Spigraph has taken over DICOM; DM Editor David Tyler spoke to Wayne Davey, CEO, Spigraph Group...

Kapow - a big noise in data integration
DM Editor David Tyler speaks to Darius Heisig, VP for Sales (EMEA) at Kapow Software, a Kofax company, about the importance of data integration technologies in an age of Big Data, social and Cloud computing...

Kapow - a big noise in data integration
DM Editor David Tyler speaks to Darius Heisig, VP for Sales (EMEA) at Kapow Software, a Kofax company, about the importance of data integration technologies in an age of Big Data, social and Cloud computing...

Home sweet home for Purchase Orders
Housing group Adactus has achieved transparency and clarity in its purchase order processing...


Food for thought
The Food Standards Agency is managing vital information to promote collaborative working, thanks to EDRM technologies...

Clinical precision
NHS North West Surrey Clinical Commissioning Group has chosen Docman Vault to support its Locality Hubs under new models of care...

Getting on board with Information Management
PCB manufacturer Spirit Circuits has transformed and optimised numerous processes across its business, improving accuracy and efficiency...

Message in a bottle
The ability to consistently deliver high quality recognition results - especially in low light environments - was key to the success of one mobile app's integration of OCR technologies...

Practice makes perfect
One Hampshire-based GP practice has been pleasantly surprised at the lack of technical intervention required - both during installation and since deployment - since installing a scanning solution from Brother...

Degrees of success
Two complementary solutions have been deployed at the University of Warwick to help manage print costs and simultaneously capture admin and student documentation...

Testing times
The world's oldest exam group has created its own scanning bureau facility to speed up the processing of scripts after exams ...

Watching what we eat
CumulusPro and social enterprise For Good are working together to reduce carbon 'foodprint' ...

Read all about it
Genus has been helping the owners of a historic newspaper collection to make their content available online for over seven years...

Testing times
The world's oldest exam group has created its own scanning bureau facility to speed up the processing of scripts after exams ...

The way ahead for scanning businesses
Storetec - winner of the BPO/Outsourcing/Bureau Business of the Year category at last year's DM Awards - is enjoying faster, more efficient processing since implementing a 'universal document scanning workstation' from OPEX...

Simplifying the patient journey
Papworth Hospital installed an electronic medical records (eMR) system to cater for new patient pathways, as opposed to legacy case notes scanning...

Business as usual
Lawyers Farrer & Co improve collaboration and efficiency using a cloud-based DM solution and Kodak Alaris scanners ...

Handled with care
Document and records management specialist Wincanton Records Management has been able to add a new weapon to its armoury of services with the OPEX Falcon Transportable scanning workstation...

Keeping the score
The New York Philharmonic is digitising 175 years of archives - including 8 million pages of documents and nearly 10,000 hours of audio-visual content - and making it all freely available online....

Child's play
A South Wales health board has implemented a system to monitor children's growth based on eForms technologies...

Post haste
Debt management company Totemic required a correspondence processing solution that could perform a multi-axial data look-up of customers, creditors and accounts, and display the results in a user-friendly way for validation staff...

Loan star
Intelligent scanning technologies have helped a US bank to massively improve its loan processing and information management...

Cheques and balances
IT distributor MicroWarehouse has achieved "Fast and significant ROI" from its invoice automation project...

DM Awards 2015: Top cats
London's Hotel Russell was the prestigious setting for the ninth annual DM Awards, co-hosted by ex-England cricketer Chris Cowdrey and comedian Josh Daniels...


Accounts Payable/Invoicing Product of the Year – DM Awards 2015
WINNER: ITESOFT - FreeMind For Invoices ...

Workflow/BPM Product of the Year - DM Awards 2015
WINNER: EASY Software - EASY Documents ...

Email Product of the Year - DM Awards 2015
WINNER: Canon / I.R.I.S - XMailFetcher ...

CMS Product of the Year: Enterprise - DM Awards 2015
WINNER: Objective Corporation - Objective ECM ...

CMS Product of the Year: SME - DM Awards 2015
WINNER: CumulusPro - Scan+ProcessLite ...

BPO/Outsourcing/Bureau Business of the Year - DM Awards 2015
WINNER: Storetec Services Limited ...

Data Destruction & Shredding Company of the Year - DM Awards 2015
WINNER: Printwaste Recycling & Shredding ...

Data Capture/Recognition Product of the Year - DM Awards 2015
WINNER: Kodak Alaris - Kodak Info Insight ...

Records Management Product of the Year - DM Awards 2015
WINNER: CCube Solutions - CCube EDRM ...

Investment in the Future Award for Training/Education - presented by AIIM - DM Awards 2015
WINNER: Bottomline Technologies ...

Service/Support Company of the Year - DM Awards 2015
WINNER: DTS (part of Spigraph International) ...

Compliance Product of the Year - DM Awards 2015
WINNER: EASY Software - EASY Archive ...

Channel Partner of the Year - DM Awards 2015
WINNER: Northamber ...

Imaging Product of the year: High Volume - DM Awards 2015
WINNER: ibml - ImageTrac 6000 series ...

Imaging Product of the Year: Desktop/Portable/Other - DM Awards 2015
WINNER: Brother UK Ltd - ADS-2600We ...

Imaging Product of the Year: Workgroup - DM Awards 2015
WINNER: Office Gemini - Dokmee DMS ...

Mobile Capture Product of the Year - DM Awards 2015
WINNER: Canon UK Ltd - Capture on Touch Mobile ...

Software Product of the Year - DM Awards 2015
WINNER: Kofax - Kofax TotalAgility ...

Hardware Product of the Year - DM Awards 2015
WINNER: Fujitsu - N7100 ...

OITUK LTD
Product Focus: imageFORMULA DR-M1060
Document capture is becoming increasingly part of the normal business function of non-specialist staff in all sorts of industries - and at the same time their requirements of the technology are changing...


Fujitsu fi-7030
PFU Fujitsu has been eagerly promoting its PaperStream software platform ever since its launch as a professional capture and image processing solution at an affordable price...

Kodak i5850S
The i5850S high volume scanner from Kodak is not, the company tells us, a version update to the i5850: rather it represents a new design from the ground up, and it has to be said that it offers clear improvements on what was already a very attractive proposition...

Kodak i1190
Kodak Alaris' recently launched i1190 and i1190E scanners are aimed at the desktop workgroup sector and transactional capture requirements, and are a step up in several respects from the previous, and well-regarded, i1150 model...

Product Review: Yooz Enterprise
ITESOFT has already built a decent customer base for its hosted invoice processing system, Yooz Enterprise, with over 1000 customers in the company's native France since its launch over 4 years ago...

Product Focus: OPEX Falcon
It's been a couple of years since Document Manager last looked at an OPEX product, and it's fair to say that, while at first glance the devices don't seem to have changed much (large, high speed, high volume), the Lancs-based company's business most definitely has advanced hugely...

Product Review: Xerox DocuMate 4799
The DocuMate 4799 from Xerox Scanners is an A3 duplex scanner that can compete comfortably with some of the industry's better established 'heavy duty' devices...

Kodak i5850
The i5850 is the largest scanner currently manufactured by Kodak Alaris, and it is clearly aimed at workhorse environments such as BPOs and mailrooms...

Canon imageFORMULA DR-C240
Canon continues to develop new solutions aimed at an increasingly decentralised scanning market. ...

i2S eScan book scanner
Bordeaux-based i2S is a company with some 35 years experience of camera and imaging systems, and its new eScan book scanning device has been developed as a modular solution that can be built to suit the exact requirements of a variety of different types of organisation...

Readiris Corporate 15
IRIS has a snappy tutorial video that it uses to introduce version 15 of its flagship Readiris software, which features the strapline: "No retyping. No paper. Just smart documents." And in a nutshell that summarises the product very well indeed....

Fujitsu ScanSnap iX100
Hot on the heels of the IRIScan Pro 3 Wifi scanner reviewed in our last issue, when we said that what set that device apart was its 'genuine mobile capabilities', here is the latest member of Fujitsu's ScanSnap family, doing very much the same thing albeit in a slightly different way....

Kodak Alaris Info Input
Kodak Alaris describe their recently launched Info Input offering with three straplines: 'connect applications; input seamlessly, and leverage web technology'....

Product Review: IRIScan Pro 3 Wifi
IRIS have a wide and varied portfolio of software and hardware products that have one thing in common - they all exploit the industrial-strength capture and recognition technologies that made the company's name. Whether an office device or a mobile scanner such as the IRIScan Pro 3 Wifi device reviewed here, all IRIS solutions are very good indeed at digitising documents...

CumulusPro
From its headquarters in Singapore, CumulusPro has been working since 2012 on a completely new approach to document process automation, optimised for cloud delivery....

Product Focus: ScanMate i1150
Desktop scanning is starting to feel a bit like the smart-phone market: new models are coming think and fast, and often with very little to distinguish them from what went before....

eCopy ShareScan 5.2
Nuance claims that the MFP marketplace has similarities to the mobile phone market: just as today's mobiles have been transformed into value-added technology down to their open development platform, touch interface and recognition technologies, so too can the fleet of (often mixed manufacturer) devices scattered around your office, thanks to eCopy ShareScan. This latest version certainly supports their argument....

Brother ADS-1100W
Brother has introduced the ADS-1100W as part of a range of compact document scanners aimed at the increasingly flexible scan requirements of knowledge workers and mobile staff. ...

Fujitsu fi-7180
With the newly-released fi-7000 series of devices, PFU Fujitsu is building on its reputation for advanced paper handling, data extraction and image enhancement...

InoTec SCAMAX 8x1
German manufacturers InoTec are still not as well known in the UK as they are across Europe, but having been producing successful scanner solutions since 1992, there is no doubt they are doing something right...

Electronic Patient Records and the Paperless NHS
By Ryan Jordan, Senior Business Developer (healthcare), 4D...


Occupational hazard?
Document Management can address employee fraud - and even stop you paying the same bill twice, says EASY Software's Howard Frear, as he discusses how modern digital paper disciplines can help protect against fraud as well as make your invoicing more effective...

Quality time
Quality Management looks set to be an ever more integral part of mainstream business activity with the latest revisions to the ISO 9001 standard, says Nick Berzins, General Manager, FileExpert Document Management...

People and paper: the well-intentioned threat of data protection and privacy
Gavin Siggers, Director of Professional Services at Iron Mountain, examines some of the data and information management issues surrounding the European Commission's General Data Protection Regulation (GDPR), which is due to come into force in 2018...

Dark matters
Businesses need to develop the ability to identify and efficiently manage information throughout its lifecycle to avoid the consequences of Dark Data, argues Julian Cook, Director of UK Business, M-Files...

Digital Healthcare: been there, done that
Paperless healthcare is not a pipe dream: there are a growing number of successful implementations out there that have achieved real, measurable benefits. Vijay Magon of CCube Solutions argues that there has never been a better time to make the shift...

Signed, sealed, delivered
Contracts are a critical success factor in today's business environment, contributing bottom line results through effective management. EASY Software UK's Howard Frear explains what best practice in this area looks like - and where DM technologies can help...

Agents of change
The insurance industry is undergoing a 'digital transformation', says Sabine Holocher of PFU, with an increasing role to be played by data capture technologies...

DM helps ring the changes
The goal remains the same, but the change management game has evolved, argues Chris Davidson, Marketing Manager at M-Files. It's less about planning for future changes and all about becoming more agile in order to effectively handle constant change...

Forward thinking works
David Wilkinson, Sales Director, Storetec Services Ltd offers a view of the work place in a changing world...

How will you read your data in 100 years?
…or even 200 years? Nik Stanbridge, VP Marketing, Arkivum, examines some of the issues of true long term archival and retrieval...

Digital first
In the second part of his article on changing working practices (click here for part one), David Wilkinson of Storetec explains how greater collaboration and new technologies will inevitably alter how we do business...

After paper-free, should we go email-free?
EASY Software UK's Director of Sales and Marketing, Howard Frear, is frustrated with all the email in our lives - or rather, our lack of control of them...

Five ways to transform financial services applications
Dan Lucarini of ibml suggests five 'transformative benefits' of intelligent document recognition for banks and financial institutions...

The smarter way to work
In the first of a two-part article, David Wilkinson, Sales Director, Storetec Services Ltd., offers a view of a world in which flexible working, greater collaboration and new technologies will deliver seismic changes to how organisations think about work...

The patient approach
The UK government continues to press for a paperless NHS, but Dr Vijay Magon of CCube Solutions argues that simply throwing funds at the issue may well lead to yet another high-profile public sector IT disaster....

No time to relax
Document management is still not on everyone's 'Must-Have' list, argues Howard Frear, Director of Sales and Marketing, EASY Software UK....

Three steps to digital government
Neil Robson of Storetec discusses why the UK government has to make digital working a key focus area...

Top of the form
Vijay Magon of CCube Solutions explains how eForms are becoming far more than just a data collection tool...

Storing up trouble?
Everett Dolgner of Silver Peak explains some of the issues associated with using the cloud for backup and recovery initiatives...

Finding a needle in a digital haystack
Vijay Magon of CCube Solutions examines the issues around managing unstructured data, and how to transform it into actionable information for your business...


Automated Mailroom - no longer a vision of the future
Ashley Keil of ibml explains how adding intelligence to desktop scanners can revolutionise mailroom processes...

GP practices benefit from digitisation of patient records
The digitisation of patient records has become increasingly popular recently. As David Wilkinson of Storetec explains, with important information being captured and immediately availability to staff, this is an essential facility for any practice ...

eForms: are you missing a trick?
Advances in electronic forms could offer significant benefits to organisations trying to remove paper from their processes, argues Vijay Magon of CCube Solutions...

Paper-based legal processes 'Don't do the country justice'
Howard Frear of EASY Software welcomes the end of the era of paper in the UK's court system...

The big issue
Nik Stanbridge, VP Marketing, Arkivum argues that many enterprises simply do not fully understand what big data is, how best to store and utilise it, and just how much data there has to be in order for it to be called 'big'...

Meta is better
Understanding the importance of metadata is crucial for 'next generation' Information Management, argues Julian Cook, UK Business Development Director of M-Files Corporation....

A Touch of class
Visioneer CONNECT has made it easier to get paper documents into the cloud than to move electronic "born digital" files there, says Martin Pain, EMEA Sales Manager at Xerox Scanners / Visioneer...

The scanner that starts where others stop
InoTec's SCAMAX 8x1 high volume scanner, previewed in these pages earlier this year, is now available for resale to UK users, as Hayley Kilmurry of distributor Genus IT explains....

Express TWAIN coming
Jon Harju, Visioneer CTO (and architect of their DriverPLUS technology) explains the need for advanced TWAIN drivers to communicate with sophisticated applications...

Self service: meet the new boss?
As mobile adoption continues, argues Thomas S. Senger, Senior Vice President EMEA, Software & Solutions at Kofax, deploying a platform that can support your customer base consistently, across all channels, is essential. ...

Gathering intelligence
Ashley Keil of ibml describes how Big Data challenges can be addressed via Intelligent Document Recognition (IDR) technologies....

Contract killing
Howard Frear, Director of Sales and Marketing at EASY Software, looks at how contract management software can improve your bottom line and increase productivity....

Upwardly mobile
Tim Brosnihan of Canon Europe examines the evolution of business information workflows as more and more documents are moving to the cloud via mobile capture ...

Intelligent design
Ashley Keil of ibml describes how Big Data challenges can be addressed via Intelligent Document Recognition (IDR) technologies ...

Intelligent design
Ashley Keil of ibml describes how Big Data challenges can be addressed via Intelligent Document Recognition (IDR) technologies ...

Comment (DM JulAug2016)
Some of our readers may know that I am also Editor of one of Document Manager's 'sister titles', Storage magazine; and as you might imagine, there can often be a degree of overlap in the themes that the two titles address...


Comment (from DM May June 2016)
This issue includes an unusual contributed article - not about a vendor, but an actual end user, talking in alarmingly honest terms about the process that his business went through in assessing and selecting a DM supplier for the first time...

Comment (DM Mar/Apr 2016)
We've some interesting pieces in this edition of the magazine around topics of information governance and regulation, including an article from Iron Mountain's Gavin Siggers that examines some of the issues around the European Commission's upcoming General Data Protection Regulation (GDPR), which is due to come into force in 2018...

Comment (DM JanFeb2016)
Another year, another report from AIIM that suggests that paper still won't quite be going away any time soon: this issue of DM includes an analysis of the industry body's latest 'Paper free progress' research...

Comment
Welcome to our last edition of 2015, an issue that covers topics as diverse as outsourcing, change management and business strategies - all, of course, within the context of document and content management...

Comment
This issue includes a fascinating opinion piece from Arkivum's Nik Stanbridge which revisits a theme that we have covered in DM several times over the years that I've been at the helm - yet one that never seems to go away, nor be entirely resolved to anyone's satisfaction. ...

Comment
The big story here at DM Towers at the moment is of course the rapidly-approaching DM Awards...

Comment
This issue has an even-greater-than-usual emphasis on scanning and capture, with reviews, interviews, case studies and features on this area...

Comment
Literally as we go to print with this issue, Lexmark has announced it is to acquire Kofax, adding to a long list of buys in recent years that includes major players such as Perceptive and ReadSoft. ...

Comment
Our first issue of 2015 sees Document Manager continuing to do what it has done for the last 23 years, outlasting various short-lived attempts at competition: reporting on and analysing real world stories from the DM and ECM 'coal-face', and speaking to the people who matter...

Comment
So to our last issue of 2014, and as usual it coincides with the hangover from the DM Awards, which turned out to be our best-attended ever and raised plenty of money for the Lords Taverners charity...

Comment
I was lucky enough a couple of weeks ago to get away from my desk for a week of sun, sand and slight over-indulgence in both alcohol and ice cream, but even while on holiday I was surrounded by evidence of the continuing growth of document management and related technologies into our everyday lives...

Comment
As I write this column, the UK is sweltering in an unprecedented heatwave, so it makes it hard to be thinking of October evenings - nonetheless that's what I have to do, as I remind readers once again about the upcoming DM Awards 2014...

Comment
The biggest news as this issue of DM went to print was not, for a change, of one industry player acquiring another: what is exciting us here at the office is the fact that we are about to start the countdown to another DM Awards night. ...

Comment
In recent weeks DM Magazine has been a guest at the annual conferences of both IRIS (in Brussels) and Kofax (in San Diego), and it has been interesting to see how both of these long-established leaders in their fields choose to present themselves to their partners and customers at these events. One common theme is the key importance of the partner network for the ongoing success of these firms....

Comment
Welcome to the first Document Manager of 2014, to readers old and new - I say this because we are very aware that the magazine and its online equivalents are gaining new readers at probably the fastest rate since the title's inception over 20 years ago...

Comment
What do Kurt Cobain, Marilyn Monroe and England cricketer Chris Cowdrey have in common? ...

Comment
I make no excuses here for blatantly re-using some content from elsewhere in this issue - in fact I've been re-using this on anyone who would listen for several weeks now and it still makes me smile...

Comment
Probably the biggest news - within our sector, at least, if not the entire IT industry - as we go to print on this issue of DM is the as-yet-unconfirmed takeover of Autonomy by HP...

Comment
This issue of Document Manager contains a wealth of product reviews covering both hardware and software for users of all sorts and sizes...

The Challenge of Digital Obsolescence
EASY Software's Howard Frear has been thinking about how changes in recording media can affect the big problem of business archiving ...


Transforming the landscape
Digital transformation will play a vital role in the UK's efforts to attain growth and sustainability, argues Mike Nelson, Vice President at PFU ...

Cloud printing: the write stuff?
Printing via the Cloud has significant business benefits to offer when done correctly: but complex infrastructures and security concerns can mean that organisations are simply replacing one problem with another, argues Arron Fu, CTO of UniPrint...

How to get your scanners to 'go up to eleven'
On-Board Acuity from Xerox Scanners allows a scanner to deliver optimised and compressed B&W files right from the device, explains the company's EMEA Sales Manager Martin Pain, significantly reducing the amount of data transferred - and saving time and processing at the workstation...

Outsourced DM is (nearly) always a smart move
EASY Software UK's Howard Frear believes that the move to outsource Document Management (DM) or Enterprise Content Management (ECM) services to a third party is the best business decision - in most cases...

Time to change platform?
Standardising on one platform for scanning and capture can reduce operational costs and improve enterprise agility, argues ibml's Ashley Keil...

Anytime, anyplace, anywhere
Markus Pichler, Director of Solutions at ABBYY, discusses the growth of compliance-led multi-channel capture processes. ...

Think big, start small
Bill Jones of ibml discusses the best approach to standardising on a single scan/capture platform. ...

The right tool for the job
Why does a business that has invested large amounts in fleets of MFPs need to look at dedicated scanners? Clare Sykes, EMEA Marketing Manager at Visioneer, argues that using production scanners alongside an MFP can save time and money...

The vital asset for today's government - Part 2
In the conclusion of a two-part in-depth analysis, Sean Tang, Vice President of International Business at Laserfiche, summarises a recent white paper looking at ECM deployments in government functions...

The vital asset for today's government - Part 1
In the first of a two-part in-depth analysis, Sean Tang, Vice President of International Business at Laserfiche, summarises a recent white paper looking at ECM deployments in government functions....

Predictive text
Tim Brosnihan, European product marketing manager at Canon Europe, takes a look back at 2013 and ahead at what this year might bring to the DM marketplace...

The Virtual Reality of Big Data
The true value of Big Data comes when it is transformed into Big Intelligence, argues Michiel von der Crone, Field Advisory Services Team Director, EMEA, CommVault...

Seven good reasons to automate Accounts Payable
The Accounts Payable process can be difficult to tame, but it is well worth the effort, explains Thomas S. Senger, Senior Vice President, EMEA Software & Solutions at Kofax...

Mass migration: how not to get stung
Jeff Mills, VP International for Actuate's Content Services Group (formerly Xenos Group), breaks down the steps and processes involved in a content migration project ...

Inside information
Mark Kirpalani, managing director at Capital Capture, explains how electronic data capture and management can help insurers tackle soaring levels of insurance fraud and establish more efficient claims management processes ...

Hidden treasures
Using technology to discover and extract usable information from unstructured data is helping to realise tangible benefits for businesses across all sectors, explains Dr. Vijay Magon of CCube Solutions...

Doctors' orders
The change to an effective Electronic Records System is often easily within reach of departments, but often resistance is encountered because it can threaten the usual way of doing things, with which people are familiar and comfortable. Guidance and coaching is often the key to assimilate and nurture these transitions along the way. Douglas Brand of Bosoco Ltd. takes us through some ways that technologies such as those available from EzeScan might alleviate the issues that come across the desk of a typical medical environment each and every day...

Procurement vs. partnership: mutually exclusive?
Dr. Vijay Magon of OITUK explores whether the public sector procurement process threatens the ability of SMEs to foster crucial customer-supplier partnerships...

How AP Automation Drives Better Financial Visibility and Decision-Making
Financial decision-making is a balancing act. Senior executives must balance priorities such as corporate growth, profits, and cash flow against concerns about debt, regulation, and cost of goods...


The Missing Link Between Accounts Receivable and Better Cash Flow
Nearly 60% of senior receivables and treasury managers surveyed by Aite Group are less than fully satisfied with the company’s accounts receivables and cash application processes...

Drive financial visibility and decision-making
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The 'missing link' between AR and better cashflow
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The AP Paper Trail - What is it really costing you?
Avoiding unnecessary AP costs...

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