| Market |
Insurance renewed
Achieving customer service excellence in high risk industry
sectors such as insurance is becoming less of a challenge,
argues Martyn Christian, CMO, Kofax, thanks to the wider use
of automated data capture technologies |
| Strategy |
The changing face of scanning
Klaus Schulz, Product Marketing Manager EMEA, PFU
Imaging Solutions explains the benefits of
implementing 'Scan-to-Process' (integrating paperbased
information into digital workflows) in business | Question and answer session
Dr. Vijay Magon of CCube Solutions takes a closer look at the strategic implications of electronic forms | Closing The Invoice Efficiency Gap
Richard Thompson, Vice President, Pitney Bowes Management Services
International, discusses the commercial and compliance benefits of automated
invoice processing | Scan-to-Process: an evolution
Scan-to-process is becoming the 'de rigeur' approach
within the DM/ECM marketplace, says Pete Dinham,
Global Solutions Director, BancTec; but for
Transactional Content Management to really take off |
| Case Studies |
Learned council
An electronic document management system, seamlessly integrated with SAP, has
already transformed bill payments and expenses management at Worcestershire
County Council; the solution is now being expanded to manage a new purchasing
card system | Census and sensibility
Census specialists CACI are seeing the benefits of
the latest capture technologies from ibml | The (digital) pen is mightier…
Doncaster & Bassetlaw Hospitals NHS Foundation Trust is improving patient care
after implementing a new digital pen and paper solution | Putting Ordnance Survey on the map
A recent office move created the impetus for Ordnance
Survey to outsource the management of its document
storage and retrieval functions | Freeing up information
Northampton Borough Council is using Fujitsu scanning technologies to process FOI
requests faster and more efficiently | One size fits all
TechTrek, a global document management services company, has installed Kodak
Capture Pro Network Edition software to standardise image capture throughout the
business and put in place a common platform to underpin operations… |
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