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Features
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| Is BPM heading down the wrong track? |
| A new report suggests that the way forward for BPM involves better alignment between what the technology vendors think is required, and what the end users are actually looking to do with their solutions |
| E-Disclosure? Don't Panic! |
| We all need to be aware of e-disclosure (or 'e-discovery' as our US cousins refer to it), says David Oates, EMEA Vice-President of Tower Software - but what exactly is it, and how should businesses prepare for it? |
| Mind the gap |
| Tony Bridgeman, UK Managing Director of ReadSoft discusses how banks can bridge the 'chasm' between document input and core system processing to improve efficiency and customer service |
| An eye on the future |
| Eyecare specialist Alcon UK has rolled out EDMS technologies to numerous departments in a successful implementation that started back in 1999 |
| Streets Ahead |
| Street furniture supplier Broxap has improved the way it manages paper thanks to an Invu EDM and Kodak scanner solution, which has improved efficiency and customer service |
| 12 steps toward practical ECM |
| With the proliferation of Enterprise Content Management (ECM) solutions available in the marketplace, organisations must resist accepting a solution at face value and instead adopt a thoughtful, practical approach to meeting ECM needs, |
| Classified adds |
| Dr Matt Lees, VP Data Capture Division at Basware UK, looks at what separates truly efficient automated mailrooms from the post rooms of yesterday |
| Rank and file |
| A return on investment in excess of three years is simply not feasible for an SME implementing ECM technologies - corporate management company Noble Management found a more effective solution |
| EDRM delivers more than Compliance |
| Meridio's Bob Ward discusses the wider business benefits of Records Management |
| A clean bill of health |
| South Wales health workers and police are able to work together to ensure best use of resources, thanks to an innovative use of document management technologies |
| The Glittering Prizes |
| At the end of October the first ever DM Awards ceremony took place in central London. We take a close look at what looks likely to become the unmissable industry event of the year |
| Scope for improvement |
| An Avanquest solution at Travelscope delivers sustainability and improves operational efficiency |
| A shipshape solution |
| Cory Brothers Shipping Agency chooses Alchemy to stem a tide of paper |
| Standard bearer |
| A lack of standardisation is fundamentally compromising the value of ECM investments, |
| Curing your information ills |
| This year's Documation UK show promises more than ever in terms of business and technical education sessions. DM takes an advance look at the programme to help you decide what you need to put in your Documation diary |
| Film stars |
| Steven Godfrey, Commercial Director at SunRise Imaging (EMEA) Ltd., examines the benefits - and possible pitfalls - of modern film scanning technologies |
| Retail therapy |
| Major high street retailer New Look is using an online trading and document imaging solution that enables it to fully automate its invoice processing - delivering immediate cost savings and improved efficiency |
| Fault intolerant |
| Technical documentation innovations can assist with fault diagnostics |
| Film stars |
| Steven Godfrey, Commercial Director at SunRise Imaging (EMEA) Ltd., examines the benefits - and possible pitfalls - of modern film scanning technologies |
| Seek and ye shall find… |
| Rob Gray of Microsoft argues that the emphasis, in the modern enterprise, needs to be as much on what you find as how you search |
| Changing Shape |
| Unprecedented market growth, combined with a period of consolidation and acquisitions, are leading to a shift in the dynamics of the ECM marketplace, suggests Bill Priemer, COO, Hyland Software |
| Yorkshire more |
| The introduction of intelligent document and data capture at the UK's largest formally constituted Local Authority purchasing consortium has halved the resource responsible for customer orders, whilst dramatically increasing processing levels |
| The manual is automatic |
| BMW Motorcycles engaged the STAR Group to assist in
implementing a new technical editing system, as Karl Darr explains |
| Mail Order |
| The digital mail room is at last becoming a business reality, argues Ashley Keil of IBML, thanks to a combination of advances in technology, wider acceptance of electronic systems, and legislative & regulatory pressures |
| Pole Position |
| The ING Renault F1 team can boast world-beating document and content management since implementing a secure ECM system from Oracle |
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