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Features

"Is it safe?"   
Document Management technologies can contribute toward safeguarding not just information, but also the reputation and productivity of an organisation, argues Adrian Butcher, Strategic ECM Consultant at Open Text
Playing the percentage game to win   
One of the longest established EDM vendors in the UK market has managed to remain a relatively small-scale success story. DM Editor Dave Tyler speaks to Dr. Vijay Magon, managing director at OIT UK
Rising to the challenge   
ECM consolidation offers a viable path to profitability and productivity, suggests Jeff Mills, Managing Director, Xenos Europe
The right combination   
When a restructuring of Northern Ireland's health and social services organisations led to the merger of four health boards into one, document management and control became a critical issue
Re-writing history   
Working with unique and irreplaceable documents presented some very unusual challenges to genealogical research services website Findmypast.com
Rank and file   
A return on investment in excess of three years is simply not feasible for an SME implementing ECM technologies - corporate management company Noble Management found a more effective solution
Is BPM heading down the wrong track?   
A new report suggests that the way forward for BPM involves better alignment between what the technology vendors think is required, and what the end users are actually looking to do with their solutions
E-Disclosure? Don't Panic!   
We all need to be aware of e-disclosure (or 'e-discovery' as our US cousins refer to it), says David Oates, EMEA Vice-President of Tower Software - but what exactly is it, and how should businesses prepare for it?
Mind the gap   
Tony Bridgeman, UK Managing Director of ReadSoft discusses how banks can bridge the 'chasm' between document input and core system processing to improve efficiency and customer service
An eye on the future   
Eyecare specialist Alcon UK has rolled out EDMS technologies to numerous departments in a successful implementation that started back in 1999
Streets Ahead   
Street furniture supplier Broxap has improved the way it manages paper thanks to an Invu EDM and Kodak scanner solution, which has improved efficiency and customer service
12 steps toward practical ECM   
With the proliferation of Enterprise Content Management (ECM) solutions available in the marketplace, organisations must resist accepting a solution at face value and instead adopt a thoughtful, practical approach to meeting ECM needs,
Classified adds   
Dr Matt Lees, VP Data Capture Division at Basware UK, looks at what separates truly efficient automated mailrooms from the post rooms of yesterday
Scope for improvement   
An Avanquest solution at Travelscope delivers sustainability and improves operational efficiency
A clean bill of health   
South Wales health workers and police are able to work together to ensure best use of resources, thanks to an innovative use of document management technologies
The Glittering Prizes   
At the end of October the first ever DM Awards ceremony took place in central London. We take a close look at what looks likely to become the unmissable industry event of the year
EDRM delivers more than Compliance   
Meridio's Bob Ward discusses the wider business benefits of Records Management
Seek and ye shall find…   
Rob Gray of Microsoft argues that the emphasis, in the modern enterprise, needs to be as much on what you find as how you search
A shipshape solution   
Cory Brothers Shipping Agency chooses Alchemy to stem a tide of paper
Standard bearer   
A lack of standardisation is fundamentally compromising the value of ECM investments,
Curing your information ills   
This year's Documation UK show promises more than ever in terms of business and technical education sessions. DM takes an advance look at the programme to help you decide what you need to put in your Documation diary
Film stars   
Steven Godfrey, Commercial Director at SunRise Imaging (EMEA) Ltd., examines the benefits - and possible pitfalls - of modern film scanning technologies
Retail therapy   
Major high street retailer New Look is using an online trading and document imaging solution that enables it to fully automate its invoice processing - delivering immediate cost savings and improved efficiency
Fault intolerant   
Technical documentation innovations can assist with fault diagnostics
Film stars   
Steven Godfrey, Commercial Director at SunRise Imaging (EMEA) Ltd., examines the benefits - and possible pitfalls - of modern film scanning technologies

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Reviews

OMNIDOX   
As highlighted by its unexpected win at the 2008 DM Awards, Omnidox from Stortext is finding favour among all kinds of clients,
XBOUND   
Hamburg-based foxray has recently made its 'xbound' platform available in the UK via Surrey consultants Datafinity UK,
IRISCAN EXECUTIVE 2   
Much like their 'big brothers' in production and workgroup capture applications, portable scanners like the IRIScan just keep getting better:
FileStore EDM   
Data Capture Solutions of Slough has been in the bureau & services business for a very long time, but it may be less well known that the company has been developing and marketing its own document management software for around 4 years.
ImageNow Interact   
Interact is a suite of products developed from the award-winning ImageNow technology, which aims to bring DM and workflow functionality closer to business users' actual working environments.
FineReader 9.0 Professional   
As OCR software has become more and more efficient at its core task,
Ecopy   
With European sales now representing some 30% of worldwide business, eCopy is becoming as major a player here as it is has long been in its home market, the USA.
Cincom Eloquence   
The Cincom Eloquence product targets the growing market for increasingly personalised customer communications, using an approach that Cincom calls "Dynamic Document Composition".
OmniPage Professional 16   
Nuance, despite its continued emphasis on voice/speech technologies, is still very busy in the imaging sector: its OCR, PDF and document management tools now account for around 20% of the company's revenue, and are among its most profitable lines.
Opex AS3690i   
In the real world, the issues relating to the digital mailroom extend far beyond just image capture and classification:
Meridio 5.0   
Meridio has seen considerable business success in the last year or so, including one of the world's largest records management projects at the Ministry of Defence.
DocXP   
While DRS has been a market leader in OMR data capture for over 35 years,
SharePoint Services made easy   
Windows SharePoint Services (WSS) 3.0 and Microsoft Office SharePoint Server 2007 (MOSS 2007) are being adopted across many organisations.
CANON DR-4010C   
PRODUCT FOCUS CANON DR-4010C VERDICT: The DR4010-C is a compact and robust device which manages to introduce some very sensible and attractive new functions and improvements without sacrificing image quality or scan speed.
PROQUIS ALLCLEAR 7.10   
Aconstant bottleneck for process documentation is the flowcharting function: so many organisations still rely on basic charting/drawing tools for this crucial step.
Microsoft Office SharePoint Server 2007   
When a product attempts to form one allencompassing platform by combining the functionality of many applications the reaction is generally predictable.
FUJITSU FI-5900C   
Fujitsu has introduced a series of enhancements to its already successful fi-5900c production scanner aimed at making it even more attractive to mid-volume users (typically processing up to 100,000 documents a day).
PLUSTEK SMARTOFFICE PS256   
Taiwan manufacturer Plustek may well be a new name to most of our readers, but the company as been around since 1986, originally making OEM scanners for other manufacturers.
Kofax Document Scan Server   
There is little question that one of the barriers to wider acceptance of distributed capture - despite its potential cost and efficiency benefits - has been the difficulty of managing not just the distributed hardware, but the capture process itself.
MailSafe   
According to IDC, over 25 billion emails are being sent every day around the world. Many of us may be feeling like most of them are arriving in our own in-boxes!

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