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Features
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| Is BPM heading down the wrong track? | | A new report suggests that the way forward for BPM involves better alignment between what the technology vendors think is required, and what the end users are actually looking to do with their solutions | | E-Disclosure? Don't Panic! | | We all need to be aware of e-disclosure (or 'e-discovery' as our US cousins refer to it), says David Oates, EMEA Vice-President of Tower Software - but what exactly is it, and how should businesses prepare for it? | | Mind the gap | | Tony Bridgeman, UK Managing Director of ReadSoft discusses how banks can bridge the 'chasm' between document input and core system processing to improve efficiency and customer service | | An eye on the future | | Eyecare specialist Alcon UK has rolled out EDMS technologies to numerous departments in a successful implementation that started back in 1999 | | Streets Ahead | | Street furniture supplier Broxap has improved the way it manages paper thanks to an Invu EDM and Kodak scanner solution, which has improved efficiency and customer service | | 12 steps toward practical ECM | | With the proliferation of Enterprise Content Management (ECM) solutions available in the marketplace, organisations must resist accepting a solution at face value and instead adopt a thoughtful, practical approach to meeting ECM needs, | | Classified adds | | Dr Matt Lees, VP Data Capture Division at Basware UK, looks at what separates truly efficient automated mailrooms from the post rooms of yesterday | | Rank and file | | A return on investment in excess of three years is simply not feasible for an SME implementing ECM technologies - corporate management company Noble Management found a more effective solution | | EDRM delivers more than Compliance | | Meridio's Bob Ward discusses the wider business benefits of Records Management | | A clean bill of health | | South Wales health workers and police are able to work together to ensure best use of resources, thanks to an innovative use of document management technologies | | The Glittering Prizes | | At the end of October the first ever DM Awards ceremony took place in central London. We take a close look at what looks likely to become the unmissable industry event of the year | | Scope for improvement | | An Avanquest solution at Travelscope delivers sustainability and improves operational efficiency | | A shipshape solution | | Cory Brothers Shipping Agency chooses Alchemy to stem a tide of paper | | Standard bearer | | A lack of standardisation is fundamentally compromising the value of ECM investments, | | Curing your information ills | | This year's Documation UK show promises more than ever in terms of business and technical education sessions. DM takes an advance look at the programme to help you decide what you need to put in your Documation diary | | Film stars | | Steven Godfrey, Commercial Director at SunRise Imaging (EMEA) Ltd., examines the benefits - and possible pitfalls - of modern film scanning technologies | | Retail therapy | | Major high street retailer New Look is using an online trading and document imaging solution that enables it to fully automate its invoice processing - delivering immediate cost savings and improved efficiency | | Fault intolerant | | Technical documentation innovations can assist with fault diagnostics | | Film stars | | Steven Godfrey, Commercial Director at SunRise Imaging (EMEA) Ltd., examines the benefits - and possible pitfalls - of modern film scanning technologies | | Seek and ye shall find… | | Rob Gray of Microsoft argues that the emphasis, in the modern enterprise, needs to be as much on what you find as how you search | | Changing Shape | | Unprecedented market growth, combined with a period of consolidation and acquisitions, are leading to a shift in the dynamics of the ECM marketplace, suggests Bill Priemer, COO, Hyland Software | | Yorkshire more | | The introduction of intelligent document and data capture at the UK's largest formally constituted Local Authority purchasing consortium has halved the resource responsible for customer orders, whilst dramatically increasing processing levels | | The manual is automatic | | BMW Motorcycles engaged the STAR Group to assist in
implementing a new technical editing system, as Karl Darr explains | | Mail Order | | The digital mail room is at last becoming a business reality, argues Ashley Keil of IBML, thanks to a combination of advances in technology, wider acceptance of electronic systems, and legislative & regulatory pressures | | Pole Position | | The ING Renault F1 team can boast world-beating document and content management since implementing a secure ECM system from Oracle |
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Reviews
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| ImageNow Interact | | Interact is a suite of products developed from the award-winning ImageNow technology, which aims to bring DM and workflow functionality closer to business users' actual working environments. | | FineReader 9.0 Professional | | As OCR software has become more and more efficient at its core task, | | FileStore EDM | | Data Capture Solutions of Slough has been in the bureau & services business for a very long time, but it may be less well known that the company has been developing and marketing its own document management software for around 4 years. | | Ecopy | | With European sales now representing some 30% of worldwide business, eCopy is becoming as major a player here as it is has long been in its home market, the USA. | | Cincom Eloquence | | The Cincom Eloquence product targets the growing market for increasingly personalised customer communications, using an approach that Cincom calls "Dynamic Document Composition". | | OmniPage Professional 16 | | Nuance, despite its continued emphasis on voice/speech technologies, is still very busy in the imaging sector: its OCR, PDF and document management tools now account for around 20% of the company's revenue, and are among its most profitable lines. | | Opex AS3690i | | In the real world, the issues relating to the digital mailroom extend far beyond just image capture and classification: | | SharePoint Services made easy | | Windows SharePoint Services (WSS) 3.0 and Microsoft Office SharePoint Server 2007 (MOSS 2007) are being adopted across many organisations. | | Meridio 5.0 | | Meridio has seen considerable business success in the last year or so, including one of the world's largest records management projects at the Ministry of Defence. | | DocXP | | While DRS has been a market leader in OMR data capture for over 35 years, | | Microsoft Office SharePoint Server 2007 | | When a product attempts to form one allencompassing platform by combining the functionality of many applications the reaction is generally predictable. | | CANON DR-4010C | | PRODUCT FOCUS CANON DR-4010C VERDICT: The DR4010-C is a compact and robust device which manages to introduce some very sensible and attractive new functions and
improvements without sacrificing image quality or scan speed. | | PROQUIS ALLCLEAR 7.10 | | Aconstant bottleneck for process documentation is the flowcharting function: so many organisations still rely on basic charting/drawing tools for this crucial step. | | FUJITSU FI-5900C | | Fujitsu has introduced a series of enhancements to its already successful fi-5900c production scanner aimed at making it even more attractive to mid-volume users (typically processing up to 100,000 documents a day). | | PLUSTEK SMARTOFFICE PS256 | | Taiwan manufacturer Plustek may well be a new name to most of our readers, but the company as been around since 1986, originally making OEM scanners for other manufacturers. | | Kofax Document Scan Server | | There is little question that one of the barriers to wider acceptance of distributed capture - despite its potential cost and efficiency benefits - has been the difficulty of managing not just the distributed hardware, but the capture process itself. | | KeyScan KS810 | | Say 'multi-function device' to anyone working in the document or content management industry and they will almost certainly picture a piece of kit that offers printing, scanning, copying and perhaps faxing capabilities | | MailSafe | | According to IDC, over 25 billion emails are being sent every day around the world. Many of us may be feeling like most of them are arriving in our own in-boxes! | | XEROX DOCUMATE 262 | | As advanced paper handling and image enhancement technologies continue to cascade down from high-end production scanners to smaller devices, the market for small & medium use scanners shows no sign of saturation. | | Dragon NaturallySpeaking 8 Mobile | | Nuance (formerly ScanSoft) has a good reputation among users, supported by our own experience when reviewing their products, as a company that has a clear understanding of the requirements of PC-based document management tools. |
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