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Features
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| "Is it safe?" |
| Document Management technologies can contribute toward safeguarding not just
information, but also the reputation and productivity of an organisation, argues
Adrian Butcher, Strategic ECM Consultant at Open Text |
| Playing the percentage
game to win |
| One of the longest established EDM vendors in the UK
market has managed to remain a relatively small-scale
success story. DM Editor Dave Tyler speaks to Dr. Vijay
Magon, managing director at OIT UK |
| Rising to the challenge |
| ECM consolidation offers a viable path to profitability and productivity, suggests Jeff
Mills, Managing Director, Xenos Europe |
| The right combination |
| When a restructuring of Northern Ireland's health and
social services organisations led to the merger of four
health boards into one, document management and
control became a critical issue |
| Re-writing history |
| Working with unique and irreplaceable documents presented some very unusual
challenges to genealogical research services website Findmypast.com |
| Rank and file |
| A return on investment in excess of three years is simply not feasible for an SME implementing ECM technologies - corporate management company Noble Management found a more effective solution |
| Is BPM heading down the wrong track? |
| A new report suggests that the way forward for BPM involves better alignment between what the technology vendors think is required, and what the end users are actually looking to do with their solutions |
| E-Disclosure? Don't Panic! |
| We all need to be aware of e-disclosure (or 'e-discovery' as our US cousins refer to it), says David Oates, EMEA Vice-President of Tower Software - but what exactly is it, and how should businesses prepare for it? |
| Mind the gap |
| Tony Bridgeman, UK Managing Director of ReadSoft discusses how banks can bridge the 'chasm' between document input and core system processing to improve efficiency and customer service |
| An eye on the future |
| Eyecare specialist Alcon UK has rolled out EDMS technologies to numerous departments in a successful implementation that started back in 1999 |
| Streets Ahead |
| Street furniture supplier Broxap has improved the way it manages paper thanks to an Invu EDM and Kodak scanner solution, which has improved efficiency and customer service |
| 12 steps toward practical ECM |
| With the proliferation of Enterprise Content Management (ECM) solutions available in the marketplace, organisations must resist accepting a solution at face value and instead adopt a thoughtful, practical approach to meeting ECM needs, |
| Classified adds |
| Dr Matt Lees, VP Data Capture Division at Basware UK, looks at what separates truly efficient automated mailrooms from the post rooms of yesterday |
| Scope for improvement |
| An Avanquest solution at Travelscope delivers sustainability and improves operational efficiency |
| A clean bill of health |
| South Wales health workers and police are able to work together to ensure best use of resources, thanks to an innovative use of document management technologies |
| The Glittering Prizes |
| At the end of October the first ever DM Awards ceremony took place in central London. We take a close look at what looks likely to become the unmissable industry event of the year |
| EDRM delivers more than Compliance |
| Meridio's Bob Ward discusses the wider business benefits of Records Management |
| Seek and ye shall find… |
| Rob Gray of Microsoft argues that the emphasis, in the modern enterprise, needs to be as much on what you find as how you search |
| A shipshape solution |
| Cory Brothers Shipping Agency chooses Alchemy to stem a tide of paper |
| Standard bearer |
| A lack of standardisation is fundamentally compromising the value of ECM investments, |
| Curing your information ills |
| This year's Documation UK show promises more than ever in terms of business and technical education sessions. DM takes an advance look at the programme to help you decide what you need to put in your Documation diary |
| Film stars |
| Steven Godfrey, Commercial Director at SunRise Imaging (EMEA) Ltd., examines the benefits - and possible pitfalls - of modern film scanning technologies |
| Retail therapy |
| Major high street retailer New Look is using an online trading and document imaging solution that enables it to fully automate its invoice processing - delivering immediate cost savings and improved efficiency |
| Fault intolerant |
| Technical documentation innovations can assist with fault diagnostics |
| Film stars |
| Steven Godfrey, Commercial Director at SunRise Imaging (EMEA) Ltd., examines the benefits - and possible pitfalls - of modern film scanning technologies |
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