New Research from Brother shows IT buyers paying a 24% ‘peace of mind premium’
Brother UK has launched a new report, The Tech Trust Index, which reveals that IT decision-makers are willing to pay a 24% premium from brands they believe won’t let them down
Affinda Launches No-code AI Integration Agent
Affinda Platform, an AI document processing solution, has just launched an Integration Agent that lets organisations connect AI-extracted document data with the business systems they already use, without writing a single line of code.
Fujitsu launches generative AI service that automatically generates design documents
Fujitsu announced in April the launch of Fujitsu Application Transform powered by Fujitsu Kozuchi, a generative AI service that analyses source code and automatically generates design documents, and they claim contributes to a 97% reduction in work time
Editor's Comment
Spring is most definitely in the air, and we're turning East to Shanghai for our first blossoming story - Alibaba's launch in March of its new 'Wukong' agentic platform, the Chinese giant's push to move from AI assistant to AI operative provider, rushing to join the ranks of US big tech providers already in this space.
From Capture to Commercial Growth: Unveiling Channel Opportunities with PFU's New PaperStream Solut
Why solution-led selling is reshaping the document management market - a Q&A with Brian Fortune, GM of Sales, PFU (EMEA)
When Documentation Breaks, IT Breaks
Document Logistix Senior Consultant Josh Baterip explains why document management software is becoming critical to operational resilience, compliance and controlled change management in modern IT environments
Cutting Paper, Not Trees: How BSW Timber Automated Its Document Processes
In a long-term partnership with DocTech that spans over a decade, a leading UK forestry group tells Document Manager how it has successfully replaced paper-based processes with automated digital workflows
AI in the Mailroom: How Restore is Transforming Life Changing LPA Processing for the Office of the
How Restore Information Management helped the Office of the Public Guardian modernise the processing of lasting power of attorney documents using cloud-based automation
The 2026 Document Solutions Job Landscape: Technology Is Converging, Talent Is Differentiating
Karen Edwards & Victoria Coleman, Directors at REAKT Recruitment, on how AI, governance and workflow orchestration mean that organisations are radically rethinking the skills, roles and partnerships needed to stay competitive
Review: The ibml Coretex Platform
Artificial intelligence has transformed expectations across the document processing landscape, but despite widespread testing, many enterprise organisations are still searching for ways to achieve widespread adoption of AI in production environments without the accompanying risk, complexity or compliance exposure.
Quanton Delivers 80% Faster Invoice Processing with ABBYY Document AI at New Zealand Government Age
From manual bottlenecks to straight-through processing: enabling smarter, faster public sector finance operations with intelligent document AI
The 37-Minute Daily Search Problem: Smarter Document Management Can Accelerate AI Performance
Despite rising investment, new research shows knowledge workers are losing up to an hour a day searching for information. Laura Wenzel, Global Marketing and Insights Director, iManage tells us why fixing data foundations, not just deploying AI, is now critical
Streamlining the Shift from Paper to Digital
OPEX explains how selecting the right capture strategy supports mixed documents, mailroom intake and archive-scale digitisation
The Conversations That Shape Information Management
Deborah Ward-Johnstone, who works with the Information and Records Management Society on its annual conference, explains why the show's Information Marketplace has become one of the profession's most important meeting points for fresh ideas, innovation and new technology
Hyland Announces New Healthcare AI-Powered Solutions
Using Hyland Intelligent MedRecords and Hyland Intelligent Correspondence for Revenue Cycle, healthcare organisations can reduce administrative burden, accelerate access to critical information, and improve financial outcomes.
ABBYY Secures 22 New Patents in 2 Years
ABBYY is fuelling a new era of AI-driven solutions in 2026 having secured no less than 22 patents in purpose-built AI for document process automation.
Document Logistix Joins Forces With Whitevision
Document Logistix has announced that it is joining forces with Whitevision. The company told Document Manager that the move underlines its ongoing commitment to supporting customers, ensuring continuity of service, and retaining the experienced team that has built the business.
Editor's Comment
From Digital Ambition to Digital Accountability
How DataScan Boosted Scanning Efficiency and Image Quality with Next-Generation Scanning Technology
From paper archives to structured, searchable digital Records achieved through RICOH’s fi-8950
Turning Inbound Mail into Actionable Data
Paul Keefe, Sales Director, Cleardata delivers the case for Outsourced Digital Mailrooms
From Hype to Discipline: The 7 New Rules of Information Management in 2026
Nigel Dews, Managing Director, Restore Information Management, explains how trust, governance and real-world value are reshaping information management in 2026
Quocirca’s 2026 AI Vendor Landscape Report: AI Becomes Defining Force in Print and Capture
In mid February, Quocirca released its AI Vendor Landscape 2026 report, revealing that artificial intelligence is moving from experimental add on to essential enabler across the global print and capture industry. As organisations intensify digital transformation initiatives, print manufacturers and ISVs are embedding AI across devices, platforms, software, and managed services to drive productivity, automation, security, and sustainability.
OPEX® Corporation Introduces the Velo™ Series
Opex Corp has just announced the launch of its Velo™ Series powered by InoTec, a new class of premium desktop and free standing high production scanners.
IRMS 2026: Registrations Now Open
The annual must-attend conference for information professionals - and DM Mag is equally thrilled to be there to cover what's hot alongside you!
Automated PII Discovery and Redaction: Reducing Hidden Risk in the Digital Enterprise
Bob Gristock, EzeScan Channel Sales Manager, discusses the growing challenge of unmanaged PII within unstructured content and states the case for continuous automated discovery
The Executive's 2026 Guide to Data Fortification
Ernie Crawford, President & CEO, Crawford Technologies details Eight Pillars of Risk Assessment for Data
Know Your Customer in the Age of Intelligent Document Automation
Maxime Vermeir, Vice President AI Strategy, ABBYY tells us why financial services and insurers must rethink KYC from a compliance checklist to an orchestrated experience
Streamlining From Within: Iron Mountain Deploys its own InSight DXP
Iron Mountain details how it moved away from inefficient manual contract processes by deploying its own InSight® Digital Experience Platform (DXP)
Restoring Control: Transforming Print Across a Major NHS Trust
How Norfolk and Norwich University Hospital NHS Foundation Trust cut costs, reduced waste and regained oversight of its print estate with Kyocera Document Solutions
IRMS 2026: Registrations Now Open!
The one annual conference that every information professional should attend
From Device Sprawl to Print Visibility
PaperCut MF Print Management Software solution brings power, control and transparency to print at FUJIFILM Speciality Ink Systems Ltd
Kodak Alaris launches next-gen KODAK Info Input Solution IDP software Version 7.5 with Advanced AI
The latest iteration of KODAK's Info Input IDP platform has just landed in January 2026 with deeper native AI integrations, streamlined workflow design, and enhanced validation features than we have seen before. This version launch will help organisations accelerate document automation, improve data quality, and operate more flexibly across an expanding universe of AI services.
Restore achieves prestigious CDP ‘A’ score for environmental leadership
Restore starts 2026 on a green note, having been recognised by CDP, the global environmental non-profit, for its leadership in corporate transparency and performance on climate change. The company has secured a place on CDP’s respected annual ‘A’ List, becoming one of just 50 UK organisations to make the cut.
ABBYY and Desktop Imaging Fully Automate New Zealand Citizen Services
ABBYY and partner, Desktop Imaging, have announced that they are now transforming New Zealand’s public sector with the power of Document AI and intelligent automation.
Kodak Alaris and UT³ Partner
Announcement set to advance AI maturity in document workflows
SER Group Announces Acquisition of Swedish-based Metaforce
Announcement completes the Intelligent Document Lifecycle and integration brings native CCM and CXM into the Doxis platform.
Crawford Technologies Boosts Document Processing Speeds with Digital Transform Engine 5.9
New version focuses on faster onboarding, accessibility, and multi-language efficiency for enterprise communications.
Feature Spotlight: ELO Flows and ELO Invoice: Automation Without the Barriers
How ELO is redefining enterprise content management with award-winning low-code innovation and intelligent invoice processing
Calendar Moments
The LLM platform that started mainstream AI - ChatGPT - has just turned three.
Beyond the Inbox: Document Management Trends that will shape 2026
Emilie Martin, Senior Sales Manager at Document Logistix, details how AI-powered automation, integrated compliance and design thinking are currently reshaping the way businesses interact with their information
Honouring Innovation in an AI-Transformed Year: The 2025 DM Award Winners Annnounced
With AI now centre stage and industry change moving at record speed, this year's awards celebrate the pioneers defining the future of digital content and automation
Surrey and Sussex Healthcare NHS Trust working with Restore Information Management
Partnership saves busy NHS Trust team 13 hours a day using award-winning Automatic Ordering
Beyond the Scan: From Capture to Agentic Automation
How PFU (EMEA) and ABBYY turn documents into trusted, decision-ready data that drives self-directing workflows - welcome to Agentic AI
Scanning, Scale and the Future of Channel Services - Your Questions Answered
Document Manager speaks with James Pittick, Channel Sales Director at FUTERA, about why scanning sits at the heart of the modern document strategy, and how FUTERA is helping OEMs, distributors and dealers deliver scalable, profitable services in a fast-changing market
From Bureau to Benchmark: Cleardata's First Impressions of the KODAK S5210 Scanner
The KODAK S5210 shows how intelligent design and tri-stream technology are redefining productivity for document bureaus. Document Manager finds out more from Cleardata's Alex Lewis on how it performed in Cleardata's busy environment
O'Neil Software Achieves ISO/IEC 27001:2022 Certification
O’Neil Software, has just announced its successful ISO/IEC 27001:2022 certification, giving one of the global leaders in records and information management (RIM) technology, the internationally recognised standard for information security management systems (ISMS).
Managers are quietly giving the go-ahead to use unapproved AI tools
A recent Cybernews study reveals 57% of managers allow employees to use unapproved AI tools, while 93% of executives themselves use unauthorised platforms, exposing a leadership culture that undermines official security policies
AI-Washing and the Illusion of Innovation:
Cassie Harman, Chief Product Officer at Nitro, asks: Does AI genuinely make work easier, faster, and safer, especially in industries like finance, estate agencies, and healthcare, where PDFs remain the backbone of everyday business workflows?
O'Neil Software Achieves ISO/IEC 27001:2022 Certification
O'Neil Software, has just announced its successful ISO/IEC 27001:2022 certification, giving one of the global leaders in records and information management (RIM) technology, the internationally recognised standard for information security management systems (ISMS).
AIDA and Burologic Partner
Partnership leads a large-scale automation project across fifty sites in France
ABBYY Survey Reveals Disillusionment with Generative AI in the UK
In age where everything AI seems to be golden, ABBYY recently published their State of Intelligent Automation survey which revealed distinct challenges in implementing Generative AI (GenAI) for management in medium and large businesses, prompting the use of other AI to improve outputs.
Restore Information Management acquires NECSWS digital mailroom and scanning business
Restore Information Management strengthens it's Digital Services portfolio with acquisition of NECSWS Digital Mailroom and Scanning business
What does the Workplace of 2030 Look like?
Recent Quocirca study reveals increasing hybrid, AI-Driven workplaces with redefined roles for print and document management
Canon Expands i-SENSYS Range to Support SMEs in the modern workplace
Last week saw Canon refreshing its i-SENSYS portfolio with six new A4 printer series designed to meet the evolving needs of SMEs, remote workers, and satellite offices. The expanded range focuses on compact design, simplified setup, enhanced security, and sustainability, in line with continued flexible working practices.
Mind the Gap
Tackling the UK's data governance problem, Malte Dieckelmann, SVP EMEA & APAC, Hyland, fronts the issue of information governance in an AI era
It's Time to Move Beyond Manual Document Management
Is it finally time for businesses to move beyond outdated manual document management processes and embrace end-to-end automation for greater accuracy, faster workflows, lower costs, and long-term organisational resilience? OPEX debates the merits of Document Automation
ECM and AI - a Smarter Path to the Future
Nils Mosbach, CEO of ELO Digital Office GmbH, details how intelligent automation is redefining document management, unlocking efficiency, and setting new benchmarks for the intelligent enterprise
Unlocking Productivity through Intelligent Capture
PFU explore how automation is reshaping opportunity for the channel
Comment
BY SHARON MUNDAY, EDITOR
Q&A Session, Trust and Transformation: Inside ABBYY's Strategy
Arnaud Lagarde, VP of Sales, EMEA at ABBYY takes the hotseat for ten in-depth questions from the DM Editorial team
Driving Out Paper
Jason Field, Integration Director, Document Logistix details how Sytner Group transformed HR Document Management
Orchestrating the Future
Vasion's Eugene Young reflects on why organisations must rethink their automation strategy
Phygital Information Management
Restore's Nigel Dews explains why flexibility and data protection must go hand in hand in today's workplace
AIDA and Selectec Join Forces
AIDA (Artificial Intelligence for Document Automation) and Selectec, have recently announced they will partner, bringing enterprise-grade, end-to-end intelligent document processing automation to customers.
Restore Information Management Appoints Simon McNair as Head of Business Development
Restore have announced the appointment of Simon McNair as Head of Business Development, Digital Services.
Hyland unveils two industry-first innovations that make agentic AI practical for the enterprise
Hyland unveils Enterprise Context Engine and Enterprise Agent Mesh, enabling Ubiquitous Intelligence and Automation across the enterprise.
Abergower has selected Kodak Alaris to enhance its Digital Transformation services
Abergower Ltd., itself an innovator in digitisation and digital transformation solutions, has selected KODAK S3000 Series high speed document scanners to streamline document management capabilities and highlights Perfect Page technology as one of their key selection criteria.
61% of UK Office Workers See Productivity Slump Due to Hotter Summers
As we sign off one of our hottest summers on record, it seems it’s not just the sun that’s blazing — productivity has taken a hit too.
Canon Launches new Subscription Security Services
Providing Robust Protection for Businesses' Print Device Fleets
UK Businesses are still Gambling on Trust, Umazi Research Reveals
Trust without proof: UK businesses still relying on risky due diligence practices
Foxit Launches PDF Editor to Enable Agentic AI
Foxit Launches new PDF Editor (v2025.2) with industry-first MCP Host to enable agentic AI in a major industry shift towards modular, AI-ready, browser-native document solutions — and away, Foxit claims, from outdated legacy PDF tools.
Inside Canon's Next-Gen Scanner for the Digital Generation: The imageFORMULA DR-S350NW
Document Manager unboxes the imageFORMULA DR-S350NW and sees that it isn't simply another scanning product, it's a workflow experience with a smart user experience (UX), powerful performance and built for hybrid working of today. We put our launch questions to Luigi Bertino, Product Marketing Manager, Canon UK & Ireland
Epson's scanner digitises endangered species in Brazil forest
Botanical artist Adele Rossetti uses Epson's large-format flatbed scanner to digitise endangered flora in Brazil's Atlantic Forest, preserving biodiversity through stunning, high-resolution imaging
DM Comment
BY SHARON MUNDAY, EDITOR
REVIEW: KODAK S5000 Series Scanners
With over 30 years of digital imaging expertise and more than 2 trillion (yes, trillion) scans completed worldwide, Kodak Alaris has long been at the forefront of document capture innovation - recognising that for many organisations, the first steps in digital transformation begin at the scanner.
The Legal Minefield Facing UK Organisations in 2025
Camilo Artiga-Purcell, General Counsel, Kiteworks notes the hidden dangers of Shadow AI in legal settings
Review: ScanSnap iX2500
PFU (EMEA) Limited, a RICOH Company, has launched its most connected and personal productivity-focused scanner to date: the ScanSnap iX2500 and Document Manager Magazine was on-hand at the UK launch in Uxbridge to watch it being put through its paces.
Q&A: In the AI Hotseat:
As AI becomes central to content services, we've renamed our regular Q&A feature to 'Q&A - In the AI Hotseat'. First up to take the DM Ed's AI questions is Hyland's SVP for EMEA & APAC, Malte Dieckelmann
Carebase - Transforming HR and Quality Management with DocuWare Cloud for leading UK residential ca
Carebase streamlines cross-site data exchange and weekly reporting using DocuWare Cloud, integrated with Make and Microsoft Power Automate
Document Automation: The Foundation of Digital Transformation
Jason Field, Integration Director, Document Logistix, tells us why smarter Document Management is the cornerstone of digital transformation
Phygital Information Management: The Hybrid Strategy Powering Digital Transformation
Nigel Dews of Restore Information Management explains why a hybrid records strategy offers a smarter, more secure path to digital transformation
FDM Document Solutions Adds AI Translation to Hi-mail, Boosting Accessibility and Cutting Costs
FDM Document Solutions has enhanced its Hi-mail hybrid mail system with the addition of AI-powered translation services, making it easier, and cheaper, for councils and public sector bodies to engage with diverse communities.
ABBYY Delivers Process Optimisation with Two New Process AI Solutions
Early July saw ABBYY, the company that puts information to work with purpose-built AI, rolling out two new solutions, designed to give partners and enterprise users deeper visibility into their processes and smarter ways to optimise document-heavy operations.
Restore Appoints Beverley Stag to Lead Customer Care Transformation
Restore Information Management has appointed Beverley Stag as Head of Customer Care, reinforcing its focus on delivering a smarter, more service-led customer experience.
Klippa and Open Connections Partner to Deliver Smarter Document Automation
Klippa, the leader in intelligent document processing, recently announced a strategic partnership with Bristol based Open Connections, a software solutions provider with over 30 years of experience in document management, workflow, and processing.
Merging print management with your Enterprise Content Management plan
Stu Brookes, EMEA Head of Sales & Channel at PaperCut, explores the evolving intersection of physical and digital - and what it means for the future of print and information management
Organisational Intelligence
The practical focus that Digital Transformation needs
AI-ready or risking revenue?
UK firms are at a crossroads on AI adoption according to new Iron Mountain Research, with the report finding poor data management holding back AI progress
From support to strategy: ibml's bold EMEA service philosophy in action
Document Manager Magazine speaks with Tim Panayiotou, EMEA Service Director at ibml, about the company's customer-first philosophy to service and how ibml is setting new standards across EMEA in Intelligent Document Processing automation
Hyland appoints Michael Campbell as Chief Product Officer
Hyland have announced the appointment of Michael Campbell as Chief Product Officer (CPO) bringing extensive experience driving cloud and AI innovations at scale.
DocTech revolutionises invoice processing in the plant hire industry
Unique integration with MCS Rental Software cuts invoicing backlogs at CW Plant Hire and Wernick Group
Epson Marks 50 Years of Innovation and Impact
June 2025 saw a major milestone that few tech companies reach: Seiko Epson Corporation just celebrated 50 years of the Epson brand and with it launched a special anniversary logo, defining their extraordinary legacy of engineering precision, product innovation and global impact.
Kyocera Launches Cloud‑Based Document Capture to Digitise Paper into Smart Workflows
Kyocera Document Solutions Europe has introduced Kyocera Cloud Capture (KCC), a fully cloud-based document capture system designed to transform how organisations digitise and manage paper documents.
Welcome to my first issue
BY SHARON MUNDAY, EDITOR
Phygital: Achieving the Best of Both Worlds
Nigel Dews, Managing Director at Restore Information Management, explains the concept of 'Phygital' and why it's becoming a vital strategy in modern records management
Beyond Digital: How Intelligent Automation is changing the way we work
A Document Manager Magazine Roundtable featuring:
- Eugene Young, Director, Product Solutions EMEA,Vasion
- James Yorke, Head of Sales, Advanced Data Spectrum
- Daren Parsons, Managing Director, Elite Document Solutions
Charting the Course
Malte Dieckelmann, SVP EMEA & APAC, Hyland outlines what the maritime sector can teach us about enterprise content management
Interview: The Evolution of the Document Management sector
Document Manager Magazine interviews AIDA's CEO Giorgio Xhaxho after 25 Years of Service
IRMS Conference
The Peaky Path to Progress
David Robinson appointed as New Head of Cyber Security of Restore
Restore have announced the appointment of David Robinson as its new Head of Cyber Security, reinforcing commitment to safeguarding customer data and business operations.