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Editorial Type: Comment     Date: 05-2015    Views: 1505   




This issue has an even-greater-than-usual emphasis on scanning and capture, with reviews, interviews, case studies and features on this area

Our reviews include two very distinct devices: Canon's DR-C240, which brings unrivalled versatility to the workgroup desktop space, and the i2S eScan book scanner which has been recently launched in the UK via distributors Spigraph Dicom. This latter device is seeing traction with BPOs and scanning bureaux, who have seen the opportunity to add a new and valuable specialist scanning service to their portfolio.

We have interviews with Restore CEO Charles Skinner and Xerox Scanners' Jorni Kastawi who each touch on scanning from different perspectives. Kastawi talks about his company's efforts to add value to an increasingly commoditised scanner market via services that make the process easier and more smoothly integrated with the users' business processes: "Large enterprise customers rarely purchase IT hardware individually; it is usually required as just one part of a whole solution... Unfortunately more often than not the hardware doesn't do quite what it was needed to and then the processes need to change to accommodate the new hardware that was purchased."

Charles Skinner, meanwhile is running a business that has acquired some 20 other firms in the last five years. He predicts even more consolidation in the future, and difficult times for the smaller independent scanning bureaux: "The most common way for us to pick up new business is when an organisation looks to consolidate its suppliers because it feels it has too many different ones across the UK. When they do that, obviously they are far more likely to want to consolidate to a player like ourselves, and the smaller operators will lose that business."

Even our case studies in this issue are scanning-focused: ibml and EDM Group talk about their contract to process some 20 million pieces of mail a year on behalf of HMRC, ABBYY's FineReader Engine is being used by a major bank to help digitise 25 million legacy documents following an acquisition, and Kodak Alaris is on course to help London's Royal Free Hospital to digitise around 300 million medical records an amazing two years ahead of schedule.

All of which goes to prove, I think you'll agree, that scanning is a thriving technology in a thriving market. And long may it continue!

Dave Tyler
Editor
david.tyler@btc.co.uk

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