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Current Filter: Document>>>>>Opinion> Top of the form Editorial Type: Opinion Date: 03-2015 Views: 3511 Key Topics: Document Forms processing Capture Workflow Healthcare Accounts Payable Key Companies: CCube Solutions Key Products: eForms Key Industries: | |||
| Vijay Magon of CCube Solutions explains how eForms are becoming far more than just a data collection tool With the growing rise in on-line business and e-commerce, organisations need a simple, cost effective way to capture and track transactions through the various processes, to successful conclusion. Online electronic forms solutions provide the ability to design, capture and workflow intelligent business forms which are completely compatible with any application and any industry. Best of all, such forms are very easy to setup and use - the user simply fills out drop down lists, check-boxes, radio buttons, and text fields that can be validated in real time. As the users fill the forms, data is collected behind the scenes and on completion, is used to generate an actual form in a read-only format, together with the full data set which can be used to automate back-end business processes. But eForms should not be seen in isolation from a planned information strategy. An eForms Framework helps to define a business strategy - simply deploying an eForm will not deliver that strategy. Such a strategy should include the following key components:
• Requirements Analyses - data should be keyed in once Integrated eForms are essentially structured data entry screens used for collecting data which can be used to feed any number of front and back-end systems used in business processes, for example, HR and ERP applications, reporting tools, letter generation, etc. But these forms must not be seen as simply tools for data collection - this is just the start! The essential functionality must include:
• Ability to use a form that interactively changes according to the needs of each individual user's session. The user simply fills out drop down lists, and depending on one answer, different choices are given for the next questions - intelligent navigation. The user must be allowed to suspend the form filling and resume at a later time.
EXAMPLE 1: EXPENSES MANAGED The business wanted to resolve these issues by introducing an online claims solution to save time and make processing quicker. The project goals were:
• Improve the efficiency of the whole process;
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