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Founded over 30 years ago NFT is the UK's leading provider of chilled, time-critical food and drink logistics solutions. It provides primary and secondary logistics to simplify the chilled food and drink supply chains for a wide range of customers including major European brand and private label manufacturers and importers, regional food and drink manufacturers and leading UK and European grocery retailers.

The company describes itself as the "intelligent link" between food & drink manufacturer and grocery retailer. Every hour of every day, NFT ensures the smooth delivery of chilled, ambient or frozen food & drink products from production line to retailer distribution centre. They do this through their own national network of depots and warehouses, a large and modern fleet of articulated delivery vehicles as well as their valued, committed employees. NFT work across all temperature regimes, including chilled, deep chill, ambient and frozen, picking around 3 million cases per week, and delivering around 130,000 pallets of food & drink products into UK grocery retailers each week.

NFT has a strategy to deliver constant improvement in order to enhance customer supply chains and continue to increase its share of the total UK grocery logistics market. To this end, the organisation has invested in a world class infrastructure and the most advanced systems to capture and deliver best performance, outstanding value and an exceptional customer experience. As part of this strategy, NFT wanted to improve the processes used to handle and manage proof of delivery (POD) notes and speed up the identification and resolution of discrepancies.

DELIVERY NOTES
After conducting an extensive review of the market, NFT asked e-docs UK to design and develop a cost effective solution that would streamline the handling of more than 100,000 PODs every week. One of the UK's leading independent providers of business optimisation solutions, e-docs UK recommended an integrated system based around the enterprise capture platform ABBYY FlexiCapture. The proposed solution would not only efficiently handle this volume of PODs but also incorporate a web-based, query management system.

In the new system all supplier PODs and retailer goods receipt notes are scanned and then sent to ABBYY FlexiCapture where the documents are read and metadata is automatically extracted for indexing using multiple criteria including supplier name, PO number, delivery date and delivery point. With this information readily available in the system the search and retrieval processes are significantly improved.

"We would not have been able to deliver this solution within budget with any other capture product on the market than ABBYY FlexiCapture," says Colin Baterip, managing director of e-docs UK. "On an annual basis we have saved over £100,000 in production costs thanks to a variety of features in FlexiCapture: the flexible document definitions, powerful indexing and validation, and the significantly reduced time for preparation and scanning were all huge wins for us. Those features, coupled with a very competitive licensing cost, made our decision easy and we plan to use ABBYY FlexiCapture for input management in the future."

ABBYY's FlexiCapture product is one of the most comprehensive data capture solutions on the market and offers a large range of applications for small, medium-sized and large companies. Apart from template-based form recognition FlexiCapture also offers the intelligent recognition of documents in one single solution. It is highly customisable, opening new possibilities for better and deeper integration in existing business processes and applications. High-performance tools enable seamless integration of external modules, the customisation of the verification stations' user interface and the adding of recognition, data validation and auto correction scripts as required.

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