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They provide a single device that works seamlessly across all of the most popular communications channels and online services - including voice and video calls, email, text messaging and a wide array of social media - and this has made them indispensable to millions of people around the world.

As the smartphone has gradually replaced the traditional mobile, so we are seeing the same effect with other categories of hardware. Many users no longer want stand-alone boxes that serve only a single function and instead expect solutions that will work hand-in-glove with existing document management systems to deliver efficient workflows that save time and effort and reduce the chance of human error.

FROM BOXES TO SOLUTIONS
A traditional scanner will normally save the scanned document to a fixed folder on an attached computer, in a standard format and resolution and with no additional information attached to the file beyond when it was created.

While this might be acceptable or even desirable for personal use by an individual, it's easy to see the limitations of this kind of system in many working environments. Anything the user wants to do with the document after it is scanned - re-naming or resizing the file, adjusting the format or transferring it to another location, for example - needs to be done manually, document by document. This can create very inefficient and error-prone workflows.

Today, Brother scanners offer much greater added-value functionality right out of the box. The touchscreen interface on scanners gives users control of where their document will be saved and how the file is named, among other details, all of which can significantly improve workflows, making processes more efficient and more secure, reducing costs as a result. Features like wireless and cloud connectivity can help the hardware work seamlessly with your existing systems.

If you're upgrading your document management system, you might be surprised by the level of functionality offered as standard, and by the value it could add to your workflow.

However, if you have more specific needs when it comes to scan hardware to support your document management systems, Brother offers a user interface that is entirely open-source and customisable to your specific needs.

OPEN-SOURCE INTERFACE
For a truly integrated solution, especially where an existing document management system is already in place, it may be necessary to go beyond an out-of-the box solution, and our Brother Solutions Interface (BSI) technology makes this possible.

BSI allows for seamless integration as third parties can develop bespoke applications tailored specifically to any given environment.

Whatever document management system you are using, our hardware can be configured to deliver a truly seamless workflow. We pride ourselves on having brought fully open-source interface options to market at very competitive prices, opening up the option of bespoke workflows to a wide range of organisations.

SCAN TO SIMS
A good example of a scenario where BSI has delivered significant improvement in organisational workflow came recently when we installed a new document scanner system at a school that uses a School Information Management System (SIMS) to organise its pupils' data.

St Paul's C. of E. Primary in Chessington, Greater London has 205 children and 32 staff, so the school office processes hundreds of medical, consent and planned absence forms each month. The school uses Capita's School Information Management System (SIMS) to improve the way pupils' records are stored and to make the information easier to access.

However, the school found that uploading documents manually was a time-consuming and error-prone process, so they contacted Brother looking for a solution that would make the workflow more efficient and secure. We supplied an integrated Direct Scan for SIMS solution that used a custom-built piece of software to make it quick and simple.

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