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Current Filter: Document>>>>>>2016-03-01 Processes head into the Cloud Editorial Type: Feature Date: 03-2016 Views: 2160 Key Topics: Document BPM Cloud Mobile Capture SMEs Key Companies: CumulusPro SmartSearch Pinnacle Key Products: Straatos Scan+ProcessLite Key Industries: Government Health Insurance Retail | |||
| Document Manager magazine catches up with BPM specialists CumulusPro, who have now won the DM Award for SME CMS Product of the Year for two consecutive years It is now almost two years - way back in the Summer of 2014 - since Document Manager first reviewed the CumulusPro software offering, then newly available through Spigraph's distribution network. At the time, we were taken with the user-friendliness and mobile capabilities of the offering, enthusing about how it could 'get an organisation's customers working for them'. In a nutshell, CumulusPro delivers business-ready capture, remotely, via the Cloud. The Scan+Process Lite software has since gone on to win two successive DM Awards for SME CMS Product of the Year. This feature aims to update our readers on the company's ongoing success and growth since then, and focus on some innovative customer stories. The company's early success across Europe since it inception on 2013 has been mostly focused in what we would consider 'traditional' target markets for document management; finance and insurance, but the nature of the specific projects undertaken is changing as the power of the technology becomes better understood. Dutch insurance companies who initially implemented the system for claims processing have now rolled out change-of-address processes and application forms, for instance. In another project in Belgium, the technology is being used to power an app that helps users see how socially responsible their purchasing habits are. By scanning and cross-checking information from receipts, users can get instant feedback on how healthy a specific purchase is, or whether a vendor follows sustainable or eco-friendly manufacture processes.
MOVING TO THE CLOUD "What most people have seen so far out of CumulusPro really only represents the first steps we have taken with the goal of creating a document processing platform," says Battistini. "Most of our conversations have been around our browser-based scan client and how it can be embedded into a portal to make it easier to capture documents, as well as our mobile app, which can be utilised out-of-the-box or, using our SDK, be built into existing apps. "Those solutions offer a quick time to value, and our customers have been using them to enable their processes and/or send documents to repositories. In the meantime, we have been developing Straatos, which is a true BPM platform based on the BPMN 2.0 standard." Business Process Management and Process Automation have of course always been a critical aspect of corporate operations. If the first wave of process automation was all about digitising existing processes, the current wave is much more radical in that it involves the actual reinvention of processes from the ground up. But, says Battistini: "Most BPMN 2.0 designers simply allow a user to draw a process - however, you cannot run that process. You would have to take the process design to a developer who will use then program it. This is a time consuming and costly exercise. Our platform is very different: if you design the process, you can immediately run it on our platform. No developer needs to translate the design into a process. This is a key differentiator for our platform versus standard BPMN 2.0 designers. Businesses therefore benefit from lower overheads and higher productivity, while improving profit margins and increasing customer loyalty and retention."
THE CUMULUSPRO VISION
THE STRAATOS PLATFORM IN DETAIL | ||
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