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Current Filter: Document>>>>>Review> OPEX Falcon Editorial Type: Date: 09-2015 Views: 4085   | |||
 | It's been a couple of years since Document Manager last looked at an OPEX product, and it's fair to say that, while at first glance the devices don't seem to have changed much (large, high speed, high volume), the Lancs-based company's business most definitely has advanced hugely They've moved from 'new kids on the block' to a well-established and easily understood proposition that is finding considerable traction in their target markets of service providers and BPOs, as well as councils, legal firms and other organisations with large and/or complex mailroom requirements. OPEX is shipping these devices to users almost as quickly as they can produce them at the moment, and it is not hard to see why users are replacing (or supplementing) some major scanner manufacturers within BPOs and the like. The Falcon is effectively the 'next generation' of OPEX device, its hardware offering significant improvements over previous models (less moving parts than its predecessor DS2200, for instance, makes for improved productivity and less downtime). The company states that the Falcon can allow operators to prep and scan documents as much as three times faster than most prep-only processes - and this is where the real measurable benefit of the OPEX solution comes into its own. As other scanner manufacturers are increasingly recognising, the labour involved in document prep is often the bottleneck in the capture process, so anything that reduces that must help with the overall workflow. As with all OPEX devices, the Falcon's document handling is second-to-none: the conveyor can hold over 700 pages at a time, handling anything from single sheets to multiple stacks of mixed document types. From business cards and receipts through cheques to long medical documents, Falcon offers uninterrupted processing of whatever is thrown at it. It includes an ingenious 'multi-slot ID assist' feature (working very much like a contactless payment reader) which allows the operator to tweak settings on the fly for handling exceptions with minimum disruption to the flow of documents. Falcon comes with OPEX's own CertainScan software platform, designed to maximise the features of the hardware and again help reduce the prep burden. Virtual Separators, batch manipulation and QC, on-the-fly image manipulation and editing combine with highly flexible output options including TIF, PDF, XML and more. Reporting and management of the process is of course especially crucial to BPOs and service providers, and the Falcon offers productivity statistics in real time to allow senior managers to see at a glance which workstations are more or less productive, and why. The Falcon is available in three configurations: Standard, RED and Transportable. The Transportable variant, as the name suggests, offers legal departments and the like a simple 'roll it in and roll it out' option for one-off projects, while the RED (Rapid Extraction Desk) adds envelope opening and extraction technology at the start of the process, ideal for demanding digital mailroom operations.
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