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Delivering document success

Editorial Type: News     Date: 08-2015    Views: 2595   




Auto parts company streamlines processing of 85k-plus documents a month

Andrew Page, one of the UK's leading distributors of quality auto parts, has chosen Manchester based Prime Document as their preferred document management company. Processing, creating and delivering over 85,000 documents each month for 'The Autoparts People', Prime Document's remit is to increase document quality, integrity and fulfilment times whilst also reducing overall process costs.

Providing weekly print, mail and e-billing services, Prime Document will be responsible for the timely processing, creation and delivery of critical invoices, credit notes and statements. With such a responsibility, it's understandable why Andrew Page chose to work with the experienced and proven team at Prime Document. Key to the account win was Prime Document's e-capabilities and proven corporate experience. By leveraging the full potential of their 'ecco' e-document management and e-billing technology, Prime Document were immediately able to deliver on all of the clients requirements and more.

The new digital document management system enables Andrew Page's credit control teams to instantly access client accounts and document archives at the click of a button. In addition, by increasing the number of clients subscribing to e-billing services, Prime Document were also able to reduce print and postage costs straight away. Those remaining on traditional forms of document delivery, (the trusty document in the post), will now start to receive a more coordinated compilation of documents in fewer envelopes. By utilising state-of-the-art document merging technology, Prime Document are able to merge 40% of all documents in order to save postage costs whilst increasing the overall customer service experience.

Andy Byram, Credit Manager at Andrew Page Ltd said: “The service offering, reputation and experience of the team at Prime Document was hard to ignore. The solutions they have presented signified significant progress for our brand. By working with Prime Document we have been able to reduce process inefficiencies and costs, whilst increasing the overall quality and performance of our document management procedures.”
www.primedoc.co.uk

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