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Editorial Type: Comment     Date: 07-2015    Views: 1428   




The big story here at DM Towers at the moment is of course the rapidly-approaching DM Awards

The numbers of initial nominations have already broken previous records and that means we are probably on course for our biggest and brightest awards night so far. Nominations will probably have closed by the time you read this, so the next step is to visit the website (www.dmawards.com) and peruse our list of finalists. If one of your suppliers is on there - or even your own company, as we have no rules against a little self-promotion so long as you stay within the rules - then cast your vote, and by doing so become part of the industry's biggest and longest-running awards event. You can see a full list of all this year's categories on page 34.

Elsewhere in this issue you will find a perhaps controversial opinion piece from our old friends at EASY Software - UK MD Howard Frear is getting fed up with his email inbox, and frankly we can sympathise. In a sector that is so focused on the proper management of documents of almost every type, it does sometimes seem incongruous that email is still so often perceived as 'the final frontier' - an area that isn't yet ready to be tamed and controlled. As Howard argues: "We believe that email needs to be properly managed... through a process of re-prioritising the document, instead of all these endless email threads that don't support enough proper business focus any more. It is accepted wisdom that documents need to be properly managed and email clearly needs to be subject to the same discipline."

It is interesting that Howard's piece refers to discipline; email is one of those systems that has been ubiquitous in business for so long now that in many organisations it has been allowed to 'run amok', with little or no thought given to how its content - and its workflows - interact with the rest of the business. Perhaps that is because it is itself a technology solution - implemented and 'left to get on with it' without regular review of whether it is doing what the business requires. Do we need to take a step back from email and consider the processes it is supposed to be supporting? Could we even, as Howard (jokingly?) suggests, introduce a regular World Email Free Day to complement World Paper Free Day? I for one would welcome the respite, albeit temporary - but of course the next day would be a nightmare!

Dave Tyler
Editor
david.tyler@btc.co.uk

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