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Document Manager Magazine November/December - Vol 20 No 06
De-centre of attention   
Tim Brosnihan, European product marketing manager, Canon Europe, explores the decentralisation of image capture and the role technology can play in realising the associated cost, time and security efficiencies
Land speed record   
South African BPO organisation Anderson Group has invested in a high volume capture solution from ibml to scan 700 million land registry documents within a challenging time frame
Opportunity knocks   
DM Editor David Tyler caught up with Robert Young, head of channel development for EMEA at PFU Fujitsu, at the company's recent Imaging Channel Conference in Barcelona
Housing benefits   
Cardiff-based housing association Hendre has slashed invoice payment times by automating the process using a solution from Invu and ABBYY
Pdf Compressor PRO   
An affordable and easy-to-deploy (and use) tool with very obvious benefits, PDF Compressor Pro could pay for itself in next to no time.
HR + DM = simple as ABC   
Howard Frear of EASY Software highlights three UK organisations which use electronic document management and workflow to streamline their HR departments
Space: the final frontier?   
In the 2012 DM Awards Premier Project of the Year, Aintree NHS Trust has achieved huge ROI from lower operational costs and better use of estate, in a project digitising over 40 million pages.
Brought to account   
Orange Business Services has been able to transform the effectiveness of its purchasing process by a combination of A/P automation, invoice scanning, and intelligent classification and validation
 
Document Manager Magazine September/October - Vol 20 No 05
7 Ways that 'Point of Entry' beats 'Point of Origination'   
Before moving capture applications from a centralised 'Point of Entry' to the 'Point of Origination', argues Dan Lucarini, Chief Marketing Officer at ibml, organisations need to consider the potential impact on staff or customer productivity..
The true cost of the PPI debacle   
It should be no surprise to practitioners of document and content management, says Martyn Christian, CMO at Kofax, that banks are struggling to manage the everincreasing volume of correspondence and complaints arising from the PPI mis-selling scandal
Good call   
Telecoms giant, Cable & Wireless has simplified its Caribbean accounts processing function from 13 separate business units into one centralised shared service and is saving time..
Cloud - the great leveller   
Document management in the cloud just might turn out to be the 'killer application' that the IT industry has been waiting for, argues Simon Shorthose, Managing Director, ReadSoft UK
CCUBE EFORMS   
CCube Solutions' approach to eForms is a concept far more advanced than simply collecting data and passing it to a database. Their approach allows a huge range of intelligence to be applied to the process from start to finish..
Energy, efficient   
Utility companies process a large amount of information on a daily basis, which, given the need for strict regulatory compliance and their high customer numbers, needs to be easily and quickly accessible..
SCANMATE i940   
Ingeniously designed to combine the best elements of a desktop scanner and a mobile device, the ScanMate i940 can handle almost anything you might care to throw at it, without breaking a sweat.
Green for 'Go!'   
Doug Rudolph, General Manager of Marketing at PFU Imaging Solutions Europe, discusses the true costs of paper consumption, and suggests some ways that businesses can benefit from working smarter
The I.R.I.S. ideal: Content to process   
DM Editor David Tyler speaks to Günter Hensges, CEO of I.R.I.S. AG about its recent inroads into the UK marketplace
IMAGEFORMULA DR-C130   
The DR-C130 is a well specified device in its sector, lightweight and intuitive to use, with a surprisingly comprehensive range of software and plug-ins to suit almost any requirement, even to the extent of including straightforward cloud integration.
 
Document Manager Magazine July/August - Vol 20 No 04
FileBound 6   
FileBound is an all-in-one document management and workflow solution that improves the way you retrieve, share, manage and process information within a department or across the enterprise.
PRO Archiver   
Enterprises must retain reports and fixed content as part of their compliance efforts.
Keep taking the tablets   
Electronic forms (eForms) have been around for a few short years, while mobile and tablet devices are more recent and have had a rapid effect on the computing experience.
Planning for growth   
However long it takes for the economy to recover, new business growth will come. But preparing for it means managers across an organisation need unprecedented insight into operational performance - and the ability to deftly seize new opportunities.
Taking the central line   
For many years, the scanning function within most end user organisations has lain at local, departmental or workgroup level.
Post haste   
Since implementing an in-house digital mailroom, solicitors Goldsmith Williams is saving 98 hours per week of non-billable time, while improving data protection and eliminating document loss
ECM: the move from 'what & why?' to 'how?'   
DM Editor Dave Tyler caught up with AIIM President John Mancini as he visited the UK for the recent AIIM Roadshow events
Rapid response   
EDRMS solutions are helping Staffordshire County Council to respond more quickly to the information requirements of the public as well as their own staff
Moving up the food chain   
Xenos has gone from strength to strength since its acquisition two years ago. General Manager Jeff Mills talks to DM Editor David Tyler about repositories, Big Data, and handling Chinese characters
Sceye Document Scanner   
A totally different approach to document scanning, the Sceye is a quick and easy-to-use solution to occasional capture requirements where the user has a variety of different document types to scan.
Purchase-to-Pay Automation the ITESOFT way   
Purchase-to-Pay (P2P) automation is an area where great savings can be made, and ITESOFT are a recognised award winning provider of one of the market leading solutions.
Kofax Transformation Modules   
Kofax Transformation Modules (KTM) is a suite of add-on applications for Kofax Capture that streamlines the transformation of documents
PDF CONVERTER PROFESSIONAL 8   
The versatile multi-user editing capabilities and cloud connectivity make this the most 'professional' version of PDF Converter yet, without compromising on Nuance's trademark ease-of-use.
Austerity vs. efficiency: automating local government finance   
According to the Audit Commission local authorities face an enormous challenge to balance budgets. Councils will need to cut services, raise charges and increase efficiency.
 
Document Manager Magazine May/June - Vol 20 No 03
Driving productivity   
The DVLA has been able to enjoy productivity enhancements alongside improved customer service as a result of significant improvements to its existing document capture and imaging platforms
IMAGETRAC-LITE   
The ImageTrac has become almost the de facto standard device for larger scanning bureaux and BPOs - the 'Lite' version will help the company to reach a much wider audience
Rules of Engagement   
DM Editor David Tyler caught up with Kofax CTO Anthony Macciola at the company's recent CustomerConnect event in London, where the focus was very much on the recent acquisition of BPM specialist Singularity…
VIRTUAL CABINET   
Lindenhouse is hardly a new operator in the market, but the security, powerful integration and embedded portal approach of its Virtual Cabinet product will undoubtedly open up whole new markets for the company…
Closer to the business   
PFU Fujitsu's Doug Rudolph speaks to DM Editor David Tyler about making capture more accessible for knowledge workers, and the need for centralised admin of decentralised scanning
We've got your number   
In an application that won the DM Award 2011 for best Mobile Technology Project, ABBYY mobile OCR is powering a unique number plate recognition system
Moving up the value chain   
DM Editor David Tyler speaks with Neil Murphy, Northern Cluster Sales Manager for Kodak's Document Imaging (DI) division about recent developments within the company and across the industry as a whole
I.R.I.S. Launches exciting new UK partner program for IRISXtract™   
The Intelligent Data Extraction Technology that powers business process automation solutions for global brands like Holcim, Bridgestone and TNT will now be more easily available to UK organisations through dedicated UK partners
EASY on the Eye   
EASY Software recently held its first major partner event for the UK in central London, and DM Editor David Tyler was there
Clean bill of health   
Archie Menzies, NHS Sales Director at CCube Solutions, talks to DM Editor David Tyler about the ongoing challenges of catering to an ever-changing healthcare marketplace
The Changing Role of the Information Professional   
Next month's AIIM Roadshow for document and enterprise content management offers some fascinating new insights into the changing shape of information management over the next decade…
TNT Scans 600 Million Pages Per Year with ibml ImageTrac   
TNT is one of the world’s leading providers of express delivery services, with 83,000 staff globally. TNT also offers a wide range of outsourced services spanning information management, facilities management, records management and logistics.
A scanner for all reasons   
Introducing the SCAMAX 4x3 Series from InoTec
 
Document Manager Magazine March/April - Vol 20 No 02
Doctors' orders   
The change to an effective Electronic Records System is often easily within reach of departments, but often resistance is encountered because it can threaten the usual way of doing things, with which people are familiar and comfortable…
FILESTREAM   
As is often the case with a relatively small company, Filestream has focused on developing an absolutely top class product rather than diluting investment into sales/marketing…
Health, wealth and happiness?   
DM Editor David Tyler introduces this issue's in-depth focus on the healthcare sector, examining how technologies such as document management and enterprise content management are helping beleaguered NHS Trusts to improve service and reduce spending.
"Don't just book it…"   
East Lancashire Hospitals NHS Trust has completely overhauled its Booking Centre process, drastically reducing the amount of documents being lost and boosting productivity significantly
Space: the final frontier?   
An NHS Trust's 'invest to save' approach has achieved huge ROI from lower operational costs and better use of estate in a project that aims to digitise over 40 million pages…
Gaining Trusts   
Kainos has been one of the fastest growing IT success stories in the health sector in recent years, and its Evolve product continues to impress NHS managers across the UK.
Improvement on the cards   
Greenwich's Queen Elizabeth Hospital has successfully automated the processing of patient test request cards
Canon imageFORMULA P-215: Compact scanner for the office, at home and on the move   
The imageFORMULA P-215 from Canon is an incredibly fast, versatile, USB-powered scanner.
A walk in the park   
Exmoor National Park Authority has achieved ROI in under six months on an automated workflow solution for correspondence handling, while at the same time improving staff and public satisfaction
Counting on technology   
Award-winning technology from the UK is being used by emerging democracies around the globe to implement and manage fair and efficient voting…
Paper cut   
Document Management has taken HWB Accountants on a journey from 'paper intensive' to 'massively paper reduced' - delivering significant efficiency improvements along the way
Risky business   
A new study which Iron Mountain has conducted with PwC reveals that mismanagement of information is exposing businesses to risk - and that complacency, ignorance and poor management are widespread.
FUJITSU Z-GENERATION SCANNERS   
Fujitsu continues to be the company setting the bar for professional scanning, and the many innovative ideas behind the Z-Generation series will undoubtedly help them to maintain their current momentum in the market.
Seamless solution   
Paint and chemicals giant AkzoNobel has streamlined its HR operations thanks to a combination of scanning and web-based DM
Independently healthy   
Private healthcare providers face many of the same issues as the NHS, especially with regard to speed of turnaround of documents coming into the organisation…
 
Document Manager Magazine January/February - Vol 20 No 01
XEROX MOBILE SCANNER   
This is the first truly mobile scanner we have seen, and it's a very nice, simple-to-use piece of kit. For travelling staff or occasional use, the rechargeable battery and wi-fi connection are simple, yet ingenious touches from Xerox.
Show me the money   
Over the following pages we take an in-depth look at recent developments in the AP/invoicing function; an area that has long been seen as an 'easy win' for document and content management technologies. DM Editor David Tyler sets the scene
Is AP automation really an option for SMEs?   
The perception of most SME's remains that AP invoice automation is expensive…
Accounts Payable made EASY   
DM Editor David Tyler discusses invoice automation issues - and how to get your FD to 'open his purse' - with EASY Software's Howard Frear
From workflow to cash flow   
This £65 million publishing company has successfully applied imaging, document management and workflow technologies in order to achieve substantial financial savings through streamlining and improving Accounts Payable processes…
Almost grown - AP automation comes of age   
November 2011 saw the UK's largest Accounts Payable user conference take place in Reading, the International Accounts Payable Professional's (IAPP) 'AP Evolution'.
Safe as houses   
Adactus Housing Group has implemented Document Management software to automate the processing of over 700 suppliers' transactions…
Ahead, in the cloud   
When Gebrueder Schuon Logistik GmbH created a new intelligent orderpicking solution based on cloud services, it chose the Fujitsu fi-6130 for its scan-tocloud functionality - providing a 'gateway' to its fulfilment system in the cloud
Scanning comes in from the Cold   
Kim Sadler, business consultant with Bosoco Ltd, explains how Bedfordshire & Hertfordshire Police Cold Case Review Team overcame an initial mistrust of scanning technologies to achieve space savings and process efficiencies
Lightening the load   
BPO specialist TNT Business Solutions has been able to improve efficiency and enter new value-added markets as a result of investment in new high-volume scanning technologies
Covering all the bases   
The acquisition of print management specialist Equitrac in late 2011 has made Nuance a 6000-plus employee global player, with a uniquely broad product offering including print, imaging and speech.
The letter of the law   
Law firm Browne Jacobson has integrated an eCopybased digital mailroom solution with its existing document management system, achieving efficiency improvements and improving compliance
APTUS SOLUTIONS yourDCC   
Highly tuned for the demands of the construction/engineering markets, yourDCC offers a powerful document management solution for SharePoint environments of all sizes.
Netdocs - 10 years in the Cloud   
DM Editor David Tyler spoke to Paul Timmerman, MD at Netdocs, about their Invoice Dynamics solution and the Netdocs experience of document management in the Cloud
 
Document Manager Magazine November/December - Vol 19 No 06
ABBYY FINEREADER 11   
ABBYY FineReader 11 brings improvements exactly where users might expect - in speed and accuracy of processing - and also adds some useful new functionality…
Capture in a distributed world   
Pete Dinham of BancTec examines the potential benefits of new approaches to distributed capture
Question and answer session   
Dr. Vijay Magon of CCube Solutions takes a closer look at the strategic implications of electronic forms
Net gains   
At the recent DM Awards Genus won "Website of the Year 2011" with www.paperscanners.co.uk, and one of its key hardware products…
The changing face of scanning   
Klaus Schulz, Product Marketing Manager EMEA, PFU Imaging Solutions explains the benefits of implementing 'Scan-to-Process' (integrating paperbased information into digital workflows) in business
Insurance renewed   
Achieving customer service excellence in high risk industry sectors such as insurance is becoming less of a challenge, argues Martyn Christian, CMO, Kofax, thanks to the wider use of automated data capture technologies
Census and sensibility   
Census specialists CACI are seeing the benefits of the latest capture technologies from ibml
CANON DR-C125   
Very cleverly designed to minimise footprint and offer a highly intuitive interface for users at all levers, the DRC125 is ideal for customer-facing environments and other business areas where space is at a premium.
Kainos Unveils Evolve® 3; Introducing the Next-Generation EMR Solution   
Newly unveiled EMR solution builds on success of Kainos's award-winning EDM software suite, Evolve®, with enhanced workflow and reporting, patient status management and mobile data access
KODAK SCANMATE I920   
For a 'personal' scanner the i920 packs quite a business punch - the in-built image enhancement and Kodak build quality make for a machine that combines compact design with real-world useability.
"…Content without context is just storage!"   
DM editor Dave Tyler caught up with Perceptive Software's Executive Vice-President, Cary DeCamp at the company's EMEA User Forum in London last month
Learned council   
An electronic document management system, seamlessly integrated with SAP, has already transformed bill payments and expenses management at Worcestershire County Council; the solution is now being expanded to manage a new purchasing card system
We are all 'social workers' now   
As social business applications enter the mainstream, the ad hoc benefits of knowledge sharing, team-building and collaboration are being formalised into business processes and workflows…
 
Document Manager Magazine September/October - Vol 19 No 05
The right way forward   
Business process outsourcers (BPOs) and scanning bureaus are making decisions about the type of commercial scanning services they provide. Ashley Keil, Business Development Manager at ibml, discusses the options
Scan-to-Process: an evolution   
Scan-to-process is becoming the 'de rigeur' approach within the DM/ECM marketplace, says Pete Dinham, Global Solutions Director, BancTec; but for Transactional Content Management to really take off
Closing The Invoice Efficiency Gap   
Richard Thompson, Vice President, Pitney Bowes Management Services International, discusses the commercial and compliance benefits of automated invoice processing
One size fits all   
TechTrek, a global document management services company, has installed Kodak Capture Pro Network Edition software to standardise image capture throughout the business and put in place a common platform to underpin operations…
Taking document management to the next level   
Electronic capture of documents is a critical part of the document management process. But all too often, argues Thomas Senger, senior vice president at Kofax EMEA, it is seen just as a means of archiving at the end of a document's life…
Top of the form   
With the rise in on-line business and e-commerce, organisations need a simple, cost effective way to capture and track transactions through the various processes, to successful conclusion. Electronic forms can offer the ideal solution…
Putting Ordnance Survey on the map   
A recent office move created the impetus for Ordnance Survey to outsource the management of its document storage and retrieval functions
First past the post   
Document Manager finds out about an innovative offering from Optical Record Systems that aims to alleviate the burden of post room operations
The (digital) pen is mightier…   
Doncaster & Bassetlaw Hospitals NHS Foundation Trust is improving patient care after implementing a new digital pen and paper solution
Moving up the food chain   
DM Editor Dave Tyler catches up with Hitec Laboratories' CEO Jeremy Crame to discuss the launch of the latest version of the company's flagship ECM product, DataStoreDSX
From our correspondence…   
A recent AIIM White Paper set out to explore the key factors in selecting and implementing a capture solution for incoming mail. Doug Miles of AIIM Europe discusses the variability of input documents…
Freeing up information   
Northampton Borough Council is using Fujitsu scanning technologies to process FOI requests faster and more efficiently
 
Document Manager Magazine July/August - Vol 19 No 04
Kodak i2800   
The i2000 range is Kodak's latest foray into the departmental and workgroup market, with devices ranging in rated speed (simplex A4) from 30ppm (i2400) through 50ppm (i2600) to the device we looked for our review, the 70ppm i2800.
Show and tell   
DM Editor Dave Tyler caught up with Doug Miles, Managing Director of AIIM Europe, at their recent London Roadshow to talk training, collaboration, and the Cloud
Compliance made easier   
Dr Vijay Magon, Managing Director of CCube Solutions, explains how regulatory compliance can be readily achieved using existing technologies and practices - with less emphasis on standardisation
OPEX DS2200   
It has been suggested that more than two-thirds of the cost of any scanning operation is in document preparation and post-scan processing - i.e. the menial repetitive tasks around sorting paper into batches
The social network   
Electronic records management is helping the social care function of Surrey County Council to transform the way it delivers services
ABBYY FlexiCapture 10   
ABBYY is a firm best known in these pages and throughout the industry for its outstanding OCR technologies, whether sold as standalone products or in partnership with leading DM and archiving partners as diverse as Kofax and EASY Software
Synergy document hosting service   
Cambridge-based Enterprise Consulting (ECL) has long been the sole European vendor of the Synergy ECM suite developed by Jack Henry & Associates
Kofax MarkView 7   
MarkView 7 is probably the most significant release since the product was brought into the Kofax fold, and the improvements - especially the 'single view' approach - make for a much faster, more user-friendly invoice processing solution.
Staying in shape in the accounts department   
International Health Club operator, Virgin Active is keeping its invoice management trim and in good shape thanks to a simple, effective scanning and document management solution from EASY Software
Breathing new life into 'dead weight' data   
Maintaining 10 or more different document archives is expensive and inefficient, yet traditional approaches to consolidation are far from straightforward.
Driven to succeed   
National charity Motability has improved a number of business critical and paper-intensive processes since introducing a scanning and DM system based on SharePoint, KnowledgeLake and Fujitsu hardware
DM Awards 2011 - the names in the frame   
This year the DM Awards celebrates its fifth birthday in style, with an unprecedented number of nominations and a raft of new categories
Black-and-white and green all over   
Moving to a single provider for managed print services has seen enormous efficiency benefits for insurer RSA, while simultaneously addressing environmental sustainability concerns
PleaseReview   
PleaseReview is a powerful and unique piece of technology that completely alters the way a business can manage co-authoring and collaborative review of documents, combining intuitive ease of use with absolute control and accountability.
Easing the pain of prescription scanning   
NHS Wales' Prescribing Services has enjoyed the benefits of high-volume scanning for several years and a recent system refresh has improved efficiency and cost-effectiveness to new levels
 
Document Manager Magazine May/June - Vol 19 No 03
Managing the flow   
British Waterways is on course to save millions of pounds thanks to a combined Kofax and SharePoint capture and records management solution
Getting the value out of documents   
As companies seek to reduce the use of paper, document capture is only part of the answer, suggests Stephen Wynne-Jones, Technical Director at Esker
Mining a rich seam of information   
A year on from the company's acquisition by Business Intelligence specialist Actuate, Jeff Mills of Xenos catches up with DM Editor Dave Tyler
Challenging the status quo   
Paul Negus of Genus IT speaks to DM Editor Dave Tyler about the company's new online marketplace for unique best-of-breed scanning solutions
Mobile capture: pushing the boundaries   
Dave Evans, Regional Sales Director at ABBYY UK Ltd., analyses how the rapid growth in smartphone use - and in the sophistication of the devices - might impact how we capture data
Building the case for document management   
The construction industry has taken a hammering recently, but thanks to document management and workflow, Urban Splash still has a roof over its head and tight control over its financial future
A lasting legacy   
Dr. Vijay Magon of OITUK Ltd examines the issues involved in integrating legacy files and data into modern information management systems
Clinical precision   
The Trafford Healthcare NHS Trust's 'Paper Lite' project in Manchester is changing the working day of clinicians and support staff as traditional ways of managing patients' pathways are superseded by IM&T led solutions
Show of strength   
The 2011 AIIM Roadshow is nearly upon us: find out all you need to know below and on the following pages
Improvement on the cards   
Greenwich's Queen Elizabeth Hospital has successfully automated the processing of patient test request cards
Is it safe? - the hidden risk of digitised records   
Gary Hodkinson, MD of LuraTech, explains the importance of selecting non-proprietary and open file formats when planning for archival that is truly long term
A value proposition   
Scanning in itself should not be seen as a universal panacea for business process issues, explains Colin Gray, MD of DDC Outsourcing Solutions, to DM Editor Dave Tyler
Capitalising on Content   
AIIM's Doug Miles takes a closer look at the findings of their recent white paper on the ROI and business benefits of content management technologies
Putting the sparkle into Beaverbrooks Jewellers   
Leading jewellers Beaverbrooks needed better and faster access to business critical information, and KnowledgeWorker ECM and workflows provided the solution
Not-so-new kids on the block   
DM Editor David Tyler speaks to CDS Global's Business Development Manager for Scanning/BPO, Dave Appleby and Intelligent Capture Specialist Phil Bull about the company's plans for growth by exploiting a pedigree of professional excellence
Called to account   
Corporate accounting services provider Virtual Finance Office has dramatically enhanced internal and external communications and increased business efficiency through eliminating paper-based AP processes
Into the clouds   
The recent PFU Fujitsu Imaging Channel Conference focused on a theme of 'capturing the Cloud'. DM Editor David Tyler caught up with Doug Rudolph, General Manager, Marketing to find out what this meant for the company and its partners
Paper view   
Document process outsourcing specialist Pitney Bowes Asterion has quadrupled throughput capacity and opened up new markets thanks to innovative scanning technologies from ibml
 
Document Manager Magazine March/April - Vol 19 No 02
Genus: an answer for everything   
As well as some market-challenging document scanners, Genus continues to introduce unusual specialist technologies for book scanning and other niche requirements
On the road again   
June 2011 sees the return of the AIIM Roadshow, the only event dedicated to the DM/ECM industry. Find out what to expect below, and hear from some companies who will be exhibiting at the four venues, over the following pages
State of the ECM Industry 2011   
Every year, AIIM runs a survey within its worldwide community of 65,000 ECM users and suppliers to measure key drivers and strategic issues for information management.
Fujitsu ScanSnap N1800 Network Scanner   
The ScanSnap N1800 represents PFU Fujitsu's first move into networked scanners for its ScanSnap range
Ahead in the cloud   
DocuWare's Jürgen Biffar spoke to DM Editor David Tyler after a very successful CeBit show, where the company had unveiled its latest integration module, Smart Connect
The letter of the law   
Introducing a pan-European paper setting out the main legal aspects of document management
FileHold   
With the growth in web services and cloud computing, the DM/ECM sector is naturally seeing lots of investment
Turning over a new leaf   
The Royal Botanic Garden Edinburgh (RBGE) has successfully digitised 3 million records including printed and hand-written labels dating back to the 17th century
Kodak Capture Pro 3   
It is only a relatively short time since we looked at Kodak Capture Pro v2.5, a product which took the Editor's Choice award at the 2010 DM Awards.
Clinical efficiency   
Thomas Senger, senior vice president, EMEA Software and Solutions, Kofax, explores how patient care, customer service and profitability benefit from advanced integration between paper and electronic records
Docustor Evo 2   
Hampshire-based Merlin Document Management Solutions originally developed its Docustor.biz
PSI:Capture 4.0   
This newest version of PSIGEN's capture offering boasts advanced forms processing and classification capabilities
Panasonic: getting tough with the imaging market   
Panasonic System Networks Europe (PSNE) is a relatively recent entrant into the DM marketplace, but is making waves with some innovative products
Filtering an ocean of data   
Deirdre O'Neill of Kainos Evolve explains how using EDM and workflow can help the NHS turn its 'un-stemmed data flow' into information that can be used to improve health
Healthcare's holy grail   
Dr. Vijay Magon, Managing Director, OITUK Ltd., explains how NHS Trusts, working closely with suppliers, can realise tangible benefits by careful use of existing technologies to successfully deliver the Electronic Medical Record (EMR)
 
Document Manager Magazine January/February - Vol 19 No 01
Head to head   
Kofax recently held its largest ever Transform EMEA event in Barcelona, Spain. DM Editor Dave Tyler pinned down both Chief Marketing Officer Martyn Christian and Chief Technical Officer Anthony Macciola…..
User friendly   
EASY Software's Howard Frear tells DM Editor Dave Tyler about the increasing importance of a 'people-oriented' approach to DM implementations
Rapid response   
Barnsley Hospital's Emergency Department has deployed Kodak scanning technology, alongside an EDMS solution from File Stream, to underpin a move to electronic emergency records
eCopy ShareScan v5   
The 'secure scan and email' functionality that made eCopy's name originally is still winning the company business today: not surprising, as it is still probably the best solution in its market.
Expenses? Got it covered   
B2B publishing giant Centaur Media has deployed eForms technologies in order to manage company-wide employee expense claims online
Gearing up for productivity   
A centralised document repository has paid for itself inside two years at bike manufacturer Prophete
Can Records Managers work in the Cloud?   
Simon Ellis of Box-it believes that the cloud offers unique opportunities for records managers who are willing to embrace change
Rules of engagement   
DM Editor Dave Tyler caught up with AIIM President John Mancini at the recent Kofax Transform event in Barcelona
People power   
Jonathan Burd of life sciences compliance specialists GxPi suggests that a change of emphasis away from technology, towards the process and the people, leads to improved user adoption of EDMS solutions
Don't pay the penalty   
Archiving and compliance is a massive challenge for businesses of all sizes. Failure to put in place the right policies and procedures can be extremely costly - both financially and to a company's reputation
Fujitsu ScanSnap S1100   
Fujitsu's ScanSnap devices have spent the last couple of years subtly insinuating themselves into all sorts of user environments, establishing the brand as an ideal low-cost, easy-to-use scanner for 'first-timers' and occasional users.
 
Document Manager Magazine November/December - Vol 18 No 06
And the winner is…   
The great and the good of the document and content management sector descended on London's Tower Bridge from all over the world in October for the announcement of the 2010 DM Awards winners.
Safe and sound?   
A new white paper from PFU Imaging Solutions suggests that digitisation technologies could ease many of the problems of the Freedom of Information Act
Procurement vs. partnership: mutually exclusive?   
Dr. Vijay Magon of OITUK explores whether the public sector procurement process threatens the ability of SMEs to foster crucial customer-supplier partnerships
Heavy loads ahead   
Why should an organisation's data archive roadmap stop at email? Get ready for Enterprise Information Archiving, recommends EASY Software's Howard Frear
Top of the form   
Capture technology has helped UK not-forprofit organisation School Fundraising Company to significantly reduce staff workloads
Turning document templates into information assets   
Mike Davies, UK Sales Director of Aia Software discusses how companies can develop greater business agility and flexibility by more effectively managing their business documents
Five Good Reasons to Automate Your AP Processes   
Optimising and automating the invoicing process is a key challenge for finance departments, argues Allen Carney, Vice President of Product Marketing at Kofax, which can improve overall speed, efficiency, control and visibility of operations
The need for speed   
In a project which won the 'Private Sector Project of the Year' trophy at the DM Awards 2010, Nissan has been able to significantly streamline its Accounts Payable processing by bringing invoice scanning and capture back in-house
Gaining traction with the NHS   
One well accepted means of improving patient care is by freeing up the flow of vital information between the different points of care. Some recent, high profile, EDM implementations in Trusts across the UK are now starting to deliver on that goal
The Right Combination   
Simon Ellis of Box-it Data Management makes the case for integration of scanning, cloud-based document repositories and a SaaS model to achieve rapid ROI from DM implementations
Clinical efficiency   
Merseyside-based St Helens & Knowsley Teaching Hospitals NHS Trust has completed a pioneering project to deliver health records electronically using its C Cube electronic document management software (EDMS), integrating with Kodak document scanners
Balance of power   
In the battle between management teams and employees, asks Andy Wang, Director of ECM Strategy at Laserfiche, how do you balance the seeming contradictions between freedom and control?
 
Document Manager Magazine August/September - Vol 18 No 05
Signed, sealed, delivered?   
A recent AIIM survey shows that digital signature solutions can provide a very rapid ROI - generally within 12 months.
Patently simple   
Patent translation services company RWS is handling its high volume document conversion requirements using technology from ABBYY
CapsureDC   
CapsureDC is a unique large scale data capture offering from Capgen, which promises more complete end-to-end management of document scanning than any competitive product.
Graham Packaging   
Global packaging company Graham Packaging makes the switch to EASY and enjoys flexible, future-proof system while fully recouping its investment
Elitefile   
Anyone who works in a Windows-based office environment will know how easy it is to feel that staff are getting lost in the clutter on their desktop.
The global image   
Doug Rudolph was appointed General Manager, Marketing for PFU EMEA in July this year, following the recent re-branding of Fujitsu's scanner business under the PFU name. DM Editor Dave Tyler finds out more
Kodak Capture Pro 2.5   
Equally suitable for Kodak and non-Kodak scanning environments, Capture Pro has come from nowhere since its launch to become a very popular software choice among VARs and Sis
Four golden rules for governance   
For financial services organisations, the right approach to information governance can help to turn information from a liability into an asset, argues Jeffrey Green, Director of Compliance, Laserfiche
Rational Health Service   
OITUK's Dr. Vijay Magon describes how forms recognition technologies can assist healthcare bodies in managing legacy medical records
An attractive financial package   
Barclays enjoys a low risk and high value means of improving and speeding up the processes around the capture, storing, retrieval and management of documents
Blue sky thinking   
Virgin Atlantic has been able to achieve significant customer service benefits by automating and outsourcing its invoice processing
Performance enhancing DM   
Although computers help increase productivity, most professional offices are still surrounded by paper. Document imaging increases productivity, argues Shooping Lin of Plustek, and in many instances reduces costs
Panasonic KV-S5055C   
Distributor ImagingXtra is describing the KV-S5055C as offering 'production scanning at a departmental price', and the contention is hard to fault. This is a robust high-speed device featuring a host of compelling feed/handling innovations
 
Document Manager Magazine July/August 2010 - Vol 18 No 04
Authority figures   
Dr Vijay Magon, Managing Director of OITUK Ltd., explains how local authorities, working closer with IT suppliers
Share dealings   
The latest AIIM survey shows that Microsoft SharePoint implementations are surging ahead, but they generally proceed without a formal business plan, and with confusion about which features are to be used and where
The axeman cometh?   
Alan Pelz-Sharpe, Principal Analyst & Director at the Real Story Group, summarises the significant challenges ahead for public sector information managers in the current economic and political climate
Counting on accuracy   
Fujitsu scanning technologies helped to automate the ballot process for the London mayoral election
Streamlined performance   
The world's leading swimwear brand, Speedo, is getting a makeover of its global website using FirstSpirit CMS from e-Spirit
Improving revenues   
Distributed scanning has optimised efficiency while delivering quantifiable savings for Daventry District Council's Revenue Services Department
Raising the bar for medical records scanning   
One of the UK's leading service providers for healthcare records scanning, Datatron relies on ultra-high-volume scanning technologies to enhance efficiency and profitability
Fleet of foot, and now smarter too   
Specialist, brick-shaped handsets and 'rugged' laptops have never won much favour with mobile workers required to capture electronic data in the field, while end-of-day admin is the bane of busy executives' lives.
Plustek MobileOffice S420   
One of the biggest drivers toward wider acceptance of document and content management technologies across businesses
Kodak I4600   
Kodak's i4000 series scanners are designed to be an entry level production device aimed at SMEs
 
Document Manager Magazine June 2010 - Vol 18 No 03
Top of the form   
UK not-for-profit organisation Connexions Berkshire has leveraged ABBYY's FlexiCapture offering in order to automate the collection of survey results
Document Management for Small Businesses   
Peter Silcock, Market Development Manager for Epson UK comments on document management for small businesses.
Knowledge, working   
Simon Hill, Sales Director at Nuance's Document Imaging Group speaks to DM Editor David Tyler about developments since the acquisition of eCopy
A healthy scan   
Mid Yorkshire Hospitals NHS Trust has achieved remarkable scanning results despite having to handle a variety of different documents in collating patient records, thanks to unique technology offerings from Opex
Mail ordered   
The Isle of Man Post Office has implemented Kodak's flagship i1860 production scanners to add to its document imaging capacity
Speaking volumes   
Scanning services provider documentscanning.net needed to become more competitive: scanning higher volumes in shorter timescales, while driving down their costs per scan. Technology from ibml has helped them achieve their goal
State of the ECM Industry 2010: meeting the demands of a new decade   
The annual AIIM survey into ECM drivers and strategies shows that although cost savings and productivity improvements are the overriding business drivers, content chaos is the main buying trigger for ECM systems.
The enterprise approach to capture   
Margot Weigl of Kofax offers a compelling business case for automating document-driven business processes
A moving experience   
Europe's most successful independent estate agency group make the difficult move to a paperless business
Best of both worlds   
Apart from the smallest companies, the question of centralised versus distributed scanning has exercised the minds of most IT departments for a long time.
Cloud cover   
At the start of 2009, DocuWare announced it was to channel an additional 1,000,000 euros into the development of web-based solutions. DM Editor David Tyler spoke to co-president of the company, Jürgen Biffar, about the reasoning behind this strategy
docxp quickinvoices   
DocXP QuickInvoices is a new development from Milton Keynes-based data capture specialists DRS, intended to fill a large and potential lucrative gap in the market:
Experts in high volume digitisation   
Genus IT is attending all four days of the AIIM Roadshow with "High Volume Digitisation" being the theme of their show.
Health, wealth and happiness?   
While the general public perception is that things are still far from perfect, IT implementations within the NHS are actually in far better health these days than for a long time, as OITUK's Archie Menzies explains to DM Editor David Tyler
A matter of Trust   
DM looks at why the Ipswich Hospital NHS Trust has opted for an in-house scanning service as opposed to an off-site alternative
Fujitsu fi-6800   
The fi-6800 claims to be simultaneously the best performing A3 scanner in its price range, and the smallest in its class - no mean achievement!
 
Document Manager Magazine April 2010 - Vol 18 No 02
Can eForms help us break the paper habit?   
Dr. Vijay Magon of OITUK attempts to dispel some of the myths surrounding electronic forms: is this a technology whose time has finally come?
Vizit SP   
Microsoft SharePoint is very good at a number of things, but many readers would agree that it is sometimes lacking in 'document functionality'.
Services rendered   
DM Editor Dave Tyler speaks to Martin Tierney, Director of Document & Print Services at Kyocera, about the company's increasing focus on managed document services
Changing channels   
An increased emphasis on partnership deals has led to continued success in a difficult climate for OPEX. DM Editor Dave Tyler caught up with the company's Director of Operations for EMEA, Shaun Lee
Point of capture   
For enterprises and bureaux/BPO service providers alike, large scale capture is becoming less about document management and more about business process management, as ibml’s Ashley Keil explains to DM Editor Dave Tyler
Energy saving   
Leading Nigerian integrated energy company, Oando, has deployed Kodak's Scan Station network scanners to improve information access, enhance efficiency and reduce costs
Write turn   
The Destiny digital pen solution helped DocuWare to win a Project of the Year Award at the 2009 DM Awards. DM Editor Dave Tyler catches up with destiny's Tom Thiselton to find out what the future holds for these technology innovators
Capture: local, central, outsourced - what's working best?   
A recent AIIM survey highlights a renewed interest in centralised scanning, driven by increased investment in capture and recognition software.
Going with the flow   
Leading UK charity Asthma UK has been able to reduce its paper records and improve Gift-Aid audit trails, thanks to document management technologies
Long life and happiness   
Last year Genus bought out its largest microfilm business competitor, Germany's MikrofilmHaus, creating one of Europe's largest independent micrographics specialist suppliers.
Standing out from the herd   
Crowe Livestock Underwriting has transformed productivity and efficiency whilst dramatically reducing its paper burden, thanks to a flexible, portable electronic document management solution from EASY Software
 
Document Manager Magazine January/February 2010 - Vol 18 No 01
Paper patches?   
For organisations that can't kick the paper habit altogether, there is a middle path which may be more palatable. Deirdre O'Neill, Head of ECM at Kainos, sets out some best practices for covering the middle ground, which can have transformative results
Digital mailrooms: first past the post?   
More and more businesses hope to increase operational efficiency and reduce costs by switching to a digital mailroom model, argues Roger Williams, Solutions Architect, RR Donnelley Global Document Solutions
Version One Announces Integration into Sage ERP X3   
Version One has been integrated into Sage’s most recently launched enterprise resource planning (ERP) system for organisations worldwide
Avoiding a Painful legacy   
A major issue for organisations migrating to a new ERP or financial system is the potential cost of ongoing parallel running of both systems.
PSI:Capture   
Datafinity is fast making a name for itself as an 'ahead of the game' distributor for DM and ECM technologies.
Law, in order   
Law firm Browne Jacobson LLP has been able to free up its partners to focus on strategic -and billable - tasks since implementing a mailroom automation solution from eCopy
Genned up   
DM Editor Dave Tyler speaks to Gary Sawyer of Genisys Technology about the company's continuing success in the health sector, and particularly in the purchase-to-pay arena
ABBYY FineReader 10 Professional   
Very few readers of DM will need to be convinced of the benefits of software such as FineReader or its competitors:
Playing the percentage game to win   
One of the longest established EDM vendors in the UK market has managed to remain a relatively small-scale success story. DM Editor Dave Tyler speaks to Dr. Vijay Magon, managing director at OITUK LTD
Doing the right thing   
In challenging economic times, local councils are faced with the prospect of delivering better for less. Information can help and hinder this process.
 
Document Manager Magazine November/December 2009 - Vol 17 No 06
Rocela And Version One Bring Document Management To Oracle Financials Users   
Leading independent Oracle consultancy, Rocela (www.rocela.com), and Version One (www.versionone.co.uk), have entered a partnership to deliver integrated document management and imaging software to Rocela’s Oracle Financials customers.
Compliance on trial   
Even among organisations which are using DM systems, take-up of Records Management remains surprisingly low. Dr. Vijay Magon of OITUK argues that a more practical approach - with less emphasis on standardisation - may be what is needed
All Wrapped Up   
Pregis Protective Packaging Europe has seen such rapid and measurable success from automating its invoice processing that the company is looking to introduce DM technologies across many other business areas
Oldest scanner in use wins top prize!   
PFU Imaging Solutions Europe Limited is launching a competition in Germany,
Nuance Sets The Tone   
One of the most interesting of this year's continuing raft of announcements of mergers and acquisitions was that of eCopy by Nuance. DM Editor Dave Tyler finds out more from Robert Weideman, Senior VP of Nuance's imaging division
Winds Of Change   
Havant Borough Council has transformed productivity, operational efficiency and customer service, while halving its paper burden, thanks to a highly flexible electronic document & records management solution
Protect And Survive   
DM Editor Dave Tyler talks streaming video, smartphones, and house fires with Open Text President and CEO, John Shackleton
 
Document Manager Magazine September/October 2009 - Vol 17 No 05
Bridging the Gap   
Whether you poke on Facebook or you follow on Twitter, there is no escaping the global communication boom.
The central line   
For many years, the scanning function within most end user organisations has lain at local, departmental or workgroup level.
Building for the future   
Leading property developer Crest Nicholson is using ITESOFT's processing solution, ITESOFT.FreeMind for Invoices, to help streamline data capture from invoices
Paper cuts can ease business pain   
Which processes can be restructured quickly to reduce costs and boost efficiency? ITESOFT's Bill Webb looks at how cutting out paper delivers benefits
Finding the right tool for the job   
Bruce Sharpe of JustSystems argues that the best way to drive structured content into the enterprise is by giving content owners and creators the tools appropriate to their business function
Understanding public sector EDRMS   
DM Editor David Tyler speaks to Paul Symes, Programme Manager, Arun District Council, about the importance to public sector users of a partnership approach when dealing with an EDRMS provider
Will the paper office go up in smoke?   
Mark Hatton of RR Donnelley Global Document Solutions (GDS) looks at three document management related issues facing businesses both large and small
Raising the bar   
Whitney Tidmarsh is Chief Marketing Officer for the Content Management and Archiving (CMA) Division at EMC, responsible for the marketing of the EMC Documentum product family. 
Wise council   
Daventry District Council found a cost-effective solution when faced with a potentially expensive upgrade of their existing centralised scanning system
On the right tracks   
Railway industry specialist Volker Rail has seen significant improvements in its invoice processing since implementing a SharePoint based automation solution
Recipe for success   
Several real time advantages have proven themselves over and over again since we implemented this solution.
Volume control   
Leading scanning business EDM Group has been able to achieve higher speed and versatility as a result of investment in ibml’s ImageTrac scanning platform
Crest Nicholson Builds Efficient Accounts Payable Department   
Leading property developer uses ITESOFT’s processing solution, ITESOFT.FreeMind for Invoices, to help streamline data capture from invoices
 
Document Manager Magazine July/August 2009 - Vol 17 No 04
Staying ahead of the game   
“It requires a lot of research and investment to make the switch from a traditional Windows based client to a browser based client, while still delivering the ideal user experience.
Aia ITP Document Platform   
Forrester Research calls it 'Document Output for Customer Communications Management', or DOCCM.
Picking the Right Flatform   
Daventry District Council found a cost-effective solution when faced with a potentially expensive upgrade of their existing centralised scanning system
The Central Line   
For many years, the scanning function within most end user organisations has lain at local, departmental or workgroup level.
On track to reduce business pain   
Which processes can be restructured quickly to reduce costs and boost efficiency?
Understanding public sector edms   
DM Editor David Tyler speaks to Paul Symes, Programme Manager, Arun District Council,
Will the paper office go up in smoke?   
Mark Hatton of RR Donnelley Global Document Solutions (GDS) looks at three document management related issues facing businesses both large and small -
Bridging the gap   
Whether you poke on Facebook or you follow on Twitter, there is no escaping the global communication boom.
Wise Council   
Daventry District Council found a cost-effective solution when faced with a potentially expensive upgrade of their existing centralised scanning system.
 
Document Manager Magazine May/June 2009 - Vol 17 No 03
eForms: helping us to break the paper habit   
Is there something in our genes that inextricably binds us to paper? While we wait for an enterprising pharmacist to develop anti-paper tablets we can take every morning, what do we do in the meantime?
Anydoc Invoice   
The The AnyDoc vision is to offer complete 'all-in-one' solutions to specific business requirements using the right combination of their standard products.
Invoice outsourcing: cleared for take-off   
Virgin Atlantic has been able to "regain ownership" of its entire Accounts Payable process, with significant customer service benefits, by automating and outsourcing its invoice processing
Lowering TCO while managing more content: how to strike the balance   
In a fragile economy and an expanding digital universe, asks Chris Blaik, Marketing Director, EMC EMEA, is it still possible to reduce total cost of ownership of content management, whilst having to manage more content than ever before?
Speed isn't everything   
There is a great deal more to choosing the right scanning solution for your organisation than simply comparing throughput speeds or even paper handling, argues Scott Maurer, Vice-President of Marketing, OPEX Corporation
Kodak scan station 500   
Built around Kodak's highly successful i1220 scanner, the new addition to the Scan Station range, the 500 series, takes the Scan Station concept - user-friendly network scanning - to the next level.
AIIM Roadshow 2009 - bigger and better than ever   
New venues, new dates, but the same approach to informing and assisting potential users: the AIIM Roadshow continues to go from strength to strength, as DM Editor Dave Tyler reports
Howard's way   
DM Editor Dave Tyler finds out what makes Howard Frear, recently appointed sales & marketing director at EASY Software, confident about his company's future prospects in an increasingly difficult business environment
Omnipage 17 professional   
Studies by IDC have suggested that knowledge workers typically spend between 3 and 4 hours each week on task that could be defined as recreating and/or reformatting content in documents -
Unlocking the legacy   
Leon Phillich, CEO of Aia Software, describes the first steps towards truly integrated customer communications
 
Document Manager Magazine March/April 2009 - Vol 17 No 02
Magicolor 4695mf   
Konica Minolta's Magicolor 4695MF is a reasonably priced and easy to use multi-function device targeting workgroup users with relatively high volume requirements (its rated duty cycle is 120,000 pages a month),
Kodak capture pro   
Kodak has confidently thrown down the gauntlet to competitors with the new release of its Capture Pro software offering, optimised for what the company describes as 'mixed scanner environments'.
Driving Business Efficiency with Purchase to Pay Automation   
With organisations under increasing pressure to reduce costs while improving efficiency, forward-thinking managers are investigating automation of the Purchase to Pay process, as Jason Howard of ITESOFT explains
Focusing on the 'I' in IT   
Hyland Software continues to buck the global trend towards consolidation and cutbacks, with average annual growth figures of 30% over the last 9 years.
Electronic patient records: achievable at last?   
Dr. Vijay Magon, Managing Director, OITUK Ltd., explains how NHS Trusts can realise tangible benefits by careful use of existing technologies to deliver the electronic patient record
Xenos xpression   
The Enterprise Server (ES) product suite from Xenos is relatively new as a product, but many of the functions pulled together under the 'ES umbrella' have actually been available for some time, albeit in different guises.
The only way is up   
Fujitsu's annual channel conference took place recently in Marrakech, Morocco, where DM Editor Dave Tyler caught up with the company's General Manager of Sales for EMEA, Mike Nelson
Let's get this show on the road!   
Dave Tyler, Editor of DM Magazine speaks to Doug Miles, UK MD, AIIM Europe, about the upcoming AIIM Roadshows
Controlling the volume   
Glasgow-based document capture specialists ADS have secured significant competitive advantage and enhanced service delivery, thanks to high-volume scanning solutions from IBML
 
Document Manager Magazine January/February 2009 - Vol 17 No 01
"Is it safe?"   
Document Management technologies can contribute toward safeguarding not just information, but also the reputation and productivity of an organisation, argues Adrian Butcher, Strategic ECM Consultant at Open Text
The right combination   
When a restructuring of Northern Ireland's health and social services organisations led to the merger of four health boards into one, document management and control became a critical issue
Rising to the challenge   
ECM consolidation offers a viable path to profitability and productivity, suggests Jeff Mills, Managing Director, Xenos Europe
Xbound   
Hamburg-based foxray has recently made its 'xbound' platform available in the UK via Surrey consultants Datafinity UK,
Omnidox   
As highlighted by its unexpected win at the 2008 DM Awards, Omnidox from Stortext is finding favour among all kinds of clients,
Re-writing history   
Working with unique and irreplaceable documents presented some very unusual challenges to genealogical research services website Findmypast.com
Iriscan executive 2   
Much like their 'big brothers' in production and workgroup capture applications, portable scanners like the IRIScan just keep getting better:
Playing the percentage game to win   
One of the longest established EDM vendors in the UK market has managed to remain a relatively small-scale success story. DM Editor Dave Tyler speaks to Dr. Vijay Magon, managing director at OIT UK
 
Document Manager Magazine January/February 2007 - Vol 16 No 01
ImageNow Interact   
Interact is a suite of products developed from the award-winning ImageNow technology, which aims to bring DM and workflow functionality closer to business users' actual working environments.
FineReader 9.0 Professional   
As OCR software has become more and more efficient at its core task,
Classified adds   
Dr Matt Lees, VP Data Capture Division at Basware UK, looks at what separates truly efficient automated mailrooms from the post rooms of yesterday
12 steps toward practical ECM   
With the proliferation of Enterprise Content Management (ECM) solutions available in the marketplace, organisations must resist accepting a solution at face value and instead adopt a thoughtful, practical approach to meeting ECM needs,
Streets Ahead   
Street furniture supplier Broxap has improved the way it manages paper thanks to an Invu EDM and Kodak scanner solution, which has improved efficiency and customer service
FileStore EDM   
Data Capture Solutions of Slough has been in the bureau & services business for a very long time, but it may be less well known that the company has been developing and marketing its own document management software for around 4 years.
Mind the gap   
Tony Bridgeman, UK Managing Director of ReadSoft discusses how banks can bridge the 'chasm' between document input and core system processing to improve efficiency and customer service
E-Disclosure? Don't Panic!   
We all need to be aware of e-disclosure (or 'e-discovery' as our US cousins refer to it), says David Oates, EMEA Vice-President of Tower Software - but what exactly is it, and how should businesses prepare for it?
Rank and file   
A return on investment in excess of three years is simply not feasible for an SME implementing ECM technologies - corporate management company Noble Management found a more effective solution
Is BPM heading down the wrong track?   
A new report suggests that the way forward for BPM involves better alignment between what the technology vendors think is required, and what the end users are actually looking to do with their solutions
An eye on the future   
Eyecare specialist Alcon UK has rolled out EDMS technologies to numerous departments in a successful implementation that started back in 1999
 
Document Manager Magazine November/December 2007 - Vol 15 No 06
The Glittering Prizes   
At the end of October the first ever DM Awards ceremony took place in central London. We take a close look at what looks likely to become the unmissable industry event of the year
ECM: What's in it for SMEs?   
There are currently around 4.5 million SMEs operating in the UK. Does this represent an opportunity for vendors of Enterprise Content Management systems?
EDRM delivers more than Compliance   
Meridio's Bob Ward discusses the wider business benefits of Records Management
Scope for improvement   
An Avanquest solution at Travelscope delivers sustainability and improves operational efficiency
Ecopy   
With European sales now representing some 30% of worldwide business, eCopy is becoming as major a player here as it is has long been in its home market, the USA.
A clean bill of health   
South Wales health workers and police are able to work together to ensure best use of resources, thanks to an innovative use of document management technologies
 
Document Manager Magazine September/October 2007 - Vol 15 No 05
A shipshape solution   
Cory Brothers Shipping Agency chooses Alchemy to stem a tide of paper
OmniPage Professional 16   
Nuance, despite its continued emphasis on voice/speech technologies, is still very busy in the imaging sector: its OCR, PDF and document management tools now account for around 20% of the company's revenue, and are among its most profitable lines.
Film stars   
Steven Godfrey, Commercial Director at SunRise Imaging (EMEA) Ltd., examines the benefits - and possible pitfalls - of modern film scanning technologies
Fault intolerant   
Technical documentation innovations can assist with fault diagnostics
Opex AS3690i   
In the real world, the issues relating to the digital mailroom extend far beyond just image capture and classification:
Retail therapy   
Major high street retailer New Look is using an online trading and document imaging solution that enables it to fully automate its invoice processing - delivering immediate cost savings and improved efficiency
Film stars   
Steven Godfrey, Commercial Director at SunRise Imaging (EMEA) Ltd., examines the benefits - and possible pitfalls - of modern film scanning technologies
Cincom Eloquence   
The Cincom Eloquence product targets the growing market for increasingly personalised customer communications, using an approach that Cincom calls "Dynamic Document Composition".
Standard bearer   
A lack of standardisation is fundamentally compromising the value of ECM investments,
Seek and ye shall find…   
Rob Gray of Microsoft argues that the emphasis, in the modern enterprise, needs to be as much on what you find as how you search
Curing your information ills   
This year's Documation UK show promises more than ever in terms of business and technical education sessions. DM takes an advance look at the programme to help you decide what you need to put in your Documation diary
 
Document Manager Magazine July/August 2007 - Vol 15 No 04
Meridio 5.0   
Meridio has seen considerable business success in the last year or so, including one of the world's largest records management projects at the Ministry of Defence.
Pole Position   
The ING Renault F1 team can boast world-beating document and content management since implementing a secure ECM system from Oracle
The manual is automatic   
BMW Motorcycles engaged the STAR Group to assist in implementing a new technical editing system, as Karl Darr explains
Vertical ascent   
Perceptive Software shot into the UK limelight a couple of years ago when the company's ImageNow walked away with 'DM Product of the Year' at the IM Awards. David Tyler found out what's happened since from International Sales Director Paul Hunt
Yorkshire more   
The introduction of intelligent document and data capture at the UK's largest formally constituted Local Authority purchasing consortium has halved the resource responsible for customer orders, whilst dramatically increasing processing levels
DocXP   
While DRS has been a market leader in OMR data capture for over 35 years,
Information on tap   
Implementing ECM has enabled water industry contractor KMI Plus to remove all in-bound paper, streamline processes and deliver the information transparency required to support strong partnerships clients and the supply chain.
Lost in Space?   
Darren Howe, business development manager at Anite, warns that ignoring the perils of mass uncontrolled storage will be a step backwards
Mail Order   
The digital mail room is at last becoming a business reality, argues Ashley Keil of IBML, thanks to a combination of advances in technology, wider acceptance of electronic systems, and legislative & regulatory pressures
Changing Shape   
Unprecedented market growth, combined with a period of consolidation and acquisitions, are leading to a shift in the dynamics of the ECM marketplace, suggests Bill Priemer, COO, Hyland Software
SharePoint Services made easy   
Windows SharePoint Services (WSS) 3.0 and Microsoft Office SharePoint Server 2007 (MOSS 2007) are being adopted across many organisations.
 
Document Manager Magazine May/June 2007 - Vol 15 No 03
Are you Open-minded?   
A new way of looking at Open Source software offers a more confident future for users, argues Arnaud Lefevre, VP of Sales and Marketing, Nuxeo
CANON DR-4010C   
PRODUCT FOCUS CANON DR-4010C VERDICT: The DR4010-C is a compact and robust device which manages to introduce some very sensible and attractive new functions and improvements without sacrificing image quality or scan speed.
In it to win it   
While many ECM vendors are understandably nervous of Microsoft's increasing encroachment into 'their' territory, Mobius remains quietly confident, as DM editor David Tyler found out when he met with Senior Vice President Karry Kleeman
Beware the Pitfalls!   
What are the potential traps to avoid in email archiving? And how is technology playing its part as new solutions come on stream? Brian Wall reports
Rock steady   
In a period of major upheaval for much of the industry, with almost frenetic acquisitions activity becoming the norm, one company has remained outside the feeding frenzy, maintaining a steady growth as it did so.
The chemistry set   
British Biotech Pharmaceuticals Ltd. has implemented document management systems to manage quality assurance and regulatory documents across its Intranet
PROQUIS ALLCLEAR 7.10   
Aconstant bottleneck for process documentation is the flowcharting function: so many organisations still rely on basic charting/drawing tools for this crucial step.
Clean bill of health   
At Mater Misericordiae University Hospital, Dublin, high speed access to healthcare documents is leading to major improvements in efficiency and patient care
Microsoft Office SharePoint Server 2007   
When a product attempts to form one allencompassing platform by combining the functionality of many applications the reaction is generally predictable.
Winning Promotion   
The marketing group at Merrill Lynch is better able to realise its vision thanks to improved customer relationship statement systems
 
Document Manager Magazine March/April 2007 - Vol 15 No 02
Almost blue   
The recent release of FileNet P8 v4.0 gave Document Manager the opportunity to catch up with FileNet's Director for Product Marketing, EMEA, Doug Coombs, to discuss the company's acquisition in 2006 by IBM, as well as the new product launch
FUJITSU FI-5900C   
Fujitsu has introduced a series of enhancements to its already successful fi-5900c production scanner aimed at making it even more attractive to mid-volume users (typically processing up to 100,000 documents a day).
PLUSTEK SMARTOFFICE PS256   
Taiwan manufacturer Plustek may well be a new name to most of our readers, but the company as been around since 1986, originally making OEM scanners for other manufacturers.
Easy as 1,2,3   
Glenn Perachio, European Director, ZANTAZ introduces a three-step process to help decide whether a hosted or licensed content archiving solution might be appropriate for your business
 
Document Manager Magazine January/February 2007 - Vol 15 No 01
ILM: compliant by design?   
Next generation ECM should make ILM ubiquitous - even if we no longer notice it's there, argues Darren Strange, senior product manager, Microsoft UK
Breaking the mould   
Plastics moulding firm Georg Fischer DEKA GmbH has freed up significant
Blue-sky thinking   
BAE Systems has created a place that any worker can go to in order to find knowledge held within the organisation, share best practices on a global scale, and bring people together
A platform announcement   
DICOM's recently launched Intelligent Capture & Exchange Suite is the market leader's most significant strategy announcement in recent times. DM Editor Dave Tyler caught up with DICOM's vice-president of marketing, Andrew Pery
MailSafe   
According to IDC, over 25 billion emails are being sent every day around the world. Many of us may be feeling like most of them are arriving in our own in-boxes!
Counting the true cost of scanning   
Ashley Keil of Imaging Business Machines Ltd (IBML) explains how intelligent scanning technologies can reduce costs and improve efficiency
KeyScan KS810   
Say 'multi-function device' to anyone working in the document or content management industry and they will almost certainly picture a piece of kit that offers printing, scanning, copying and perhaps faxing capabilities
More BAM for your buck   
Doug Coombs, Product Marketing Manager at FileNet, asks whether businesses are getting the right sort of intelligence about their businesses from the tools they are investing in
Kofax Document Scan Server   
There is little question that one of the barriers to wider acceptance of distributed capture - despite its potential cost and efficiency benefits - has been the difficulty of managing not just the distributed hardware, but the capture process itself.
 
Document Manager Magazine January/Febuary 2006 - Vol 14 No 1
Post perfect - Towards the digital mailroom   
June Dean, managing director of ITESOFT UK looks at how the digital mailroom is moving from theory into practice
Remote control   
Kofax distributed capture solutions bring efficiency gains to UK dairy giant
Compliance and the CFO   
ECM should be attracting more attention from senior finance executives, argues Damian Hyland, VP Northern Europe, Open Text UK Limited, in a business environment in which compliance is increasingly no longer just about cost,
Dragon NaturallySpeaking 8 Mobile   
Nuance (formerly ScanSoft) has a good reputation among users, supported by our own experience when reviewing their products, as a company that has a clear understanding of the requirements of PC-based document management tools.
The flexible Friendly   
Private healthcare specialist Exeter Friendly Society has selected Open Connections to provide a document management system based on a FileNet content management solution
Fujitsu fi-5120C   
As mentioned elsewhere in this issue's review pages, the workgroup scanner market is becoming ever more competitive, with various vendors keen to make their mark and steal away customers from the long-standing 'alpha-male' of the sector, Fujitsu.
Criminal intelligence   
Essex Police is bucking the trend with impressive reductions in crime figures, due in no small part to a 'zero tolerance' policy, a new Chief Constable, and the use of business intelligence technologies.
XEROX DOCUMATE 262   
As advanced paper handling and image enhancement technologies continue to cascade down from high-end production scanners to smaller devices, the market for small & medium use scanners shows no sign of saturation.
The glittering prizes: IM Awards winners announced   
The 2005 Awards were presented at the Awards dinner at the Grosvenor House Hotel on Thursday 1 December in front of an audience of nearly 1300 finalists, press and guests.
Presenting a smarter image   
DM outsourcer Preview Services has reduced its scanning overhead, increased efficiency and scalability, with the implementation of an IBML intelligent document scanning platform
 
Document Manager Magazine November/December 2006 - Vol 14 No 06
New Information Management event for London   
Only half of organisations have an information strategy designed to cope with a disaster scenario,
More BAM for your buck   
Doug Coombs, Product Marketing Manager at FileNet, asks whether businesses are getting the right sort of intelligence about their businesses from the tools they are investing in
Legal Ease   
E-discovery is being joined by e-disclosure in the next generation of enterprise search tools, explains Dr Johannes Scholtes, CEO, ZyLAB Technologies
Home pages   
Conveyancing services firm Hammondsdirect is able to process up to 30,000 documents a day since implementing Content Management technologies
The Finnish line   
Finnish capital Helsinki has improved citizens' access to information while also reducing storage costs, thanks to a combination of ECM and BPM technologies
Core values   
Master Data Management (MDM) represents a paradigm shift in how businesses should view, value and manage their core business data, explains Chris Livesey, Information Management Executive UK, IBM Software Group
Kodak Scan Station 100   
As organisations try to encourage employees to make wider use of networked devices in order to maximise their ROI, it becomes clear that a major barrier to acceptance of distributed scanning is the perceived complexity of the process.
Debunking the BPO myths   
Attention-grabbing headlines have caused some organisations to question the entire BPO concept when all they need do is ask their provider for evidence of watertight processing, explains Graeme Scott, CEO, Stortext FM
IM Awards finalists announced   
The BCS Information Management Awards are the premier European recognition of excellence and innovation in the management of business information.
 
Document Manager Magazine September/October 2006 - Vol 14 No 05
Housing benefits   
Housing association Mosscare has seen measurable benefits in both financial and customer service terms since implementing a DM system
PaperPort Professional 11   
Desktop document management - in the UK at least
SoftCo Rondo   
Back in the 1990s SoftCo was best known as a reseller, and later the acquirer, of PC-DOC (not to be confused with PC-DOCS), but the Dublin company is now enjoying notable success with its Accounts Payable solution, Rondo.
Beyond Recognition   
It isn't the OCR element that determines the efficiency of your automated capture solution. Jason Howard of ITESOFT dispels the OCR myth and highlights the true path to efficient capture
EXPO Witness   
What to look out for as the DMS EXPO takes place in Cologne for the first time
London calling   
Visit Documation UK to solve your information management challenges
In plain sight   
Sophisticated document technologies allow Merrill Lynch to realise its marketing vision
Single file   
How SJ Berwin's digital approach to matter management has closed filing cabinets across the firm - and is potentially saving millions in the process
Plus points   
A paperless environment is key to the success of property lawyers breezeplus+
 
Document Manager Magazine June 2006 - Vol 14 No 03
BÖwe Bell + Howell Truper 3600   
Designed to complement the flatbed 3200 Truper….
 
Document Manager Magazine April/May 2006 - Vol 14 No 02
Kodak Capture Software 6.9   
Verdict: In an increasingly commoditised scanner marketplace, Kodak continues to make advances in the way it differentiates it products from the crowd.
The Compliance Conflict   
There are good business arguments for combining emerging EDM technologies with analogue archiving, suggests Chris Haden, UK Managing Director, Anacomp
Hyland gains   
Geoff Wingar, International Director, Hyland Software spoke to DM Editor David Tyler at the company's recent ROGUE (Regional OnBase Group User Experts) conference in Birmingham
eXPert PDF Pro 4   
Avanquest's eXPert PDF Pro 4 is yet another productivity tool aimed at PDF users, who may not need the full functionality of Adobe's Acrobat product: and let's face it, that means most of us!
Character building   
The construction industry offers a unique set of challenges in information management. DM Magazine takes a close look at recent developments and success stories from the sector.
You've got mail - now what are you going to do with it?   
Adrian Palmer, Managing Director, Ontrack UK, takes a look at the tricky task of email excavation
ECM on Show   
Is ECM a genuine enterprise-wide solution or just a collection of technologies related to document management? As the AIIM Roadshow sets off on its annual tour, Doug Miles, UK Managing Director of AIIM Europe, claims it can be both.
A healthy outlook   
Cambridge-based Addenbrooke's NHS Trust has achieved what for most UK Trusts is considered the 'holy grail' of information management: critical information is available to clinicians at the point of care in real time, as it is created.
Kodak Capture Software 6.9   
Kodak has included its own capture software with its scanners for some time, and clearly sees merits in not being tied to an external supplier for such a central component of their imaging offering.
The boys in (big) blue   
Cheshire Constabulary's email archiving solution has been implemented with an eye on the bigger picture: a strategic DM/CM vision for the future
Something for everyone   
DICOM's Kofax business continues to grow apace, as Sales & Marketing Director John Stinchcombe tells DM Editor David Tyler
Character building   
The construction industry offers a unique set of challenges in information management. DM Magazine takes a close look at recent developments and success stories from the sector.
 
Document Manager Magazine September/October 2005 - Vol 13 No 05
Indicius 5.0   
Since Neurascript's acquisition by Kofax/DICOM, the new parent company has been careful to ensure that the unique technology advantage of the Cambridge software developers has been maintained.
Educating, neater   
Bilborough Sixth Form College is using Tokairo's document management and student attendance monitoring systems to dramatically improve its academic and business management processes
Balance of power   
FileNet's integration of ECM and BPM makes for a uniquely powerful combination, as Regional Vice President, Brenda Morris, tells DM editor David Tyler
FaxPress Premier   
Increasingly, network fax servers are reducing the burden on the network and IT teams of managing in- and outbound faxes.
Brought to account?   
'Treating Customers Fairly' (TCF) regulation is receiving more attention than ever from the retail financial services industry.
Playing his cards right   
Hummingbird's Tony Heywood, Senior VP, EMEA, spoke to DM editor David Tyler at the company's recent Summit Conference
EMC to buy Captiva   
Acquisitions activity signals further consolidation on DM/CM sector
ABBYY FineReader 8.0   
Each generation of ABBYY's excellent OCR offering has added functionality to improve its appeal to individual, workgroup and enterprise users, and version 8.0 is no exception.
Context sensitive   
Vignette Chief Technology Officer Conleth O'Connell offers his perspective on the impact of enterprise content management
 
Document Manager Magazine July/August 2005 - Vol 13 No 04
Volume Control   
Several factors, from the digital mailroom through compliance to Business Process Outsourcing, are contributing to continued growth in the high volume production scanning market. DM Magazine takes a closer look at what’s happening ‘at the high end’
Meridio 4.3   
Having won the IM Award several years running for DM Product of the Year, where could Belfast based Meridio go next? The short answer seems to be ‘from strength to strength’.
Blue notes   
“We see regulatory compliance and legislation as one of several key market drivers.
Böwe Bell + Howell Truper   
Illinois-based Bell + Howell (or more properly since 2002’s acquisition by Böwe Systec AG, Böwe Bell + Howell) is one of the longest established hardware vendors in the DM industry,
 
Document Manager Magazine March/April 2005 - Vol 13 No 02
Compliance: a good thing!   
Tom Jenkins, CEO of Open Text Corporation, examines ways in which responding to regulatory changes can provide a foundation for growth as well as a protection from risk
Adobe Acrobat 7 Professional   
With every version release, Adobe has been slowly and quietly establishing Acrobat as the de facto standard tool for PDF users within the enterprise
Ricoh Aficio is300e   
Ricoh’s Aficio product range is intended to offer optimum flexibility to the office and workgroup user of scanning/imaging systems.
Storage plus content management: the safe combination   
Karry Kleeman, SVP EMEA of Mobius Management Systems Inc., discusses the implications of changing storage needs for content management in light of recent regulatory changes
 
Document Manager Magazine Jan/Feb 2005 - Vol 13 No 01
Finders keepers?   
Liz Maloney, UK managing director at Hummingbird, discusses the dilemma facing every organisation…to keep or not to keep?
Risk Management - The Burning Issues   
Risk management is not just about ensuring business continuity in the event of a major catastrophe, but the creation of strategies that underpin and
Regaining control   
Construction & engineering industry specialist Lorien has seen huge efficiency gains and cost savings from implementing a DM system for timesheet and project management
GFI MailArchiver for Exchange   
In an age of almost daily legislative changes, GFI MailArchiver has a clear role to play and looks to be a very effective tool
 
Document Manager Magazine November/December 2004 - Vol 12 No 06
Many happy returns   
The Belgian Ministry of Finance plans to scan 4 million VAT forms a year using I.R.I.S. and Kodak solutions
The big noise in low volume   
David Whitton recently joined Kodak as Business Development Manager, EMEA with responsibility for the company's 'low volume' scanner products, from their main competitor in the market, Fujitsu. DM editor David Tyler discusses the changes
The golden age of film?   
From microdots in spy movies to rolls of film gathering dust in libraries, microfilm is actually a much misunderstood medium. DM shines some light into this shadowy world
Dressed for success   
How the world's leading provider of bar code and other technologies to support the apparel retail supply chain chose and implemented document management
Fujitsu fi-4120C2   
Fujitsu has released the 4120C2 model as a development of their 4120C, to offer low cost workgroup scanning.
Unparalleled parking   
Private parking firm Airparks has increased operational efficiency and customer service thanks to innovative use of integrated accounting and document management systems
Going public   
Since the e-Government agenda was set out four years ago, local authorities throughout the country have been rising to the challenge of bringing services on-line, heralding in an era of increased efficiency and improved service levels.
SOX, lies and magnetic tape   
Tom Fox of ITESOFT UK takes a look at achieving sound Corporate Governance through IT
ScanTo Office 1.0   
In an industry sector where, for the most part, software applications have long been getting more and more complex, ABBYY's new offering stands out as a model of simplicity.
 
Document Manager Magazine Jul/Aug 2004 - Vol 12 No 04
Fujitsu fi-5750C   
The medium volume scanner market has become a difficult place to trade over the last few years.
Fair shares   
DM Editor David Tyler speaks to Darren Holland of Imagistics
 
Document Manager Magazine June 2004 - Vol 12 No 03
Storing up trouble   
Mark Maby, director of Information Lifecycle Management at StorageTek discusses how organisations might – and indeed must – take better strategic control of archiving and compliance
ScanSoft PDF Converter Professional 2   
PDF Converter Professional 2 enables users to easily convert PDF documents into Microsoft Word PC documents, and also…
 
Document Manager Magazine April 2004 - Vol 12 No 02
Kodak i640   
Kodak’s new i600 range of mid-volume scanners has been launched to replace the company’s 3500, 5500 and 7500 devices
Incomplete Control   
Richard Jeffrey-Cook of In-form Consult argues that for successful email management in the modern business, an email policy is only the first step
The Quiet Revolution   
To win the DM Product category at the IM Awards three years running demonstrates considerable commitment to quality and innovation, but Meridio….
 
Document Manager Magazine Jan/Feb 2004 - Vol 12 No 01
Cardiff LiquidOffice v3.0   
LiquidOffice is a Web-based forms automation solution for creating, deploying and automatically managing the routing, tracking and approval processes for electronic forms
 
Document Manager Magazine Nov/Dec 2003 - Vol 11 No 06
Tesco finds right ingredients for success   
How automationg the capture of data from its annual employee survey is helping the UK's leading foord retailer grow its business
ScanSoft PDF Converter   
ScanSoft's PDF Converter is aimed at doing one simple thing, and does it very well indeed: dedicated PDF conversion.
Measuring web value   
Most organisations are unable to identify and quantify the benefits from their web initiatives because they did not define the metrics against which they could measure their performance, argues Conleth O'Connell, CTO at Vignette.
 
Document Manager Magazine Sep/Oct 2003 - Vol 11 No 05
A historic challenge   
Documents filed within the Land Registry's Land Charges Department can be up to 150 years old, on coloured and/or wax paper, with labels, pencil marks and stamps. DM finds out how they rose to this historic challenge
Reporting for duty   
Output management systems can help organisations manage a move away from paper, argues Iain Gallacher, MD of
IRIS Business Card Reader II   
As more and more serious business tools like the BCR II come onto the market, workers at all levels are being exposed to the benefits of document technologies - and that can only be a good thing.
 
Document Manager Magazine Jul/Aug 2003 - Vol 11 No 04
Fujitsu ScanSnap!   
When you look past the marketing, it is clear that Fujitsu have decided that firstly, there is an untapped market for such a scanner, and secondly, that this is the machine to do it.
Culture change is not an optional extra   
Mike Mitchard, Vice President of Global Operations & European Systems, ACE International, argues that culture change is the first prerequisite of implementing any IT project
The co-operative approach   
Unimer drives down invoice processing costs with INDICIUS for Invoices from Neurascript
 
Document Manager Magazine May/June 03 - Vol 11 No 03
Microsoft eyes the DM prize   
Angela Ashenden, senior analyst in Ovum's Knowledge Management group, looks at Microsoft's recent moves into the DM/CM marketplaces, and predicts major changes ahead for the industry's established players
Web-based Document Management   
Document Manager meets Paul Bedford, Managing Director of Straight Banana Software, a company with an innovative approach to charging for web-based document management services.
Lexmark X5190pro   
The X5190pro is at the lower end of that business target, but is nonetheless a highly functional MFD with a wealth of intelligent features that will make it appeal especially to less IT-literate users.
 
Document Manager Magazine Jan/Feb 2003 - Vol 11 No 01
KnowledgeBase   
KnowledgeBase is certainly a versatile and easy to use method of managing diverse data sources, and appears well suited to the corporate marketing functions at whom it is aimed.
e-MARC for Exchange   
e-MARC for Exchange offers integrated server and client document archiving with low administration costs. Simple Full Content Search and the ability to view documents without launching the native application make this product an appealing tool
Fujitsu Scanpartner fi-4010   
A capable and well-bundled low volume offering, the Fujitsu Scanpartner fi-4010 Office costs £399 and is available from Fujitsu's scanner channel.

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