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Document Manager Magazine November/December 2007 - Vol 15 No 06
Scope for improvement   
An Avanquest solution at Travelscope delivers sustainability and improves operational efficiency
The Glittering Prizes   
At the end of October the first ever DM Awards ceremony took place in central London. We take a close look at what looks likely to become the unmissable industry event of the year
EDRM delivers more than Compliance   
Meridio's Bob Ward discusses the wider business benefits of Records Management
A clean bill of health   
South Wales health workers and police are able to work together to ensure best use of resources, thanks to an innovative use of document management technologies
ECM: What's in it for SMEs?   
There are currently around 4.5 million SMEs operating in the UK. Does this represent an opportunity for vendors of Enterprise Content Management systems?
Ecopy   
With European sales now representing some 30% of worldwide business, eCopy is becoming as major a player here as it is has long been in its home market, the USA.
 
Document Manager Magazine September/October 2007 - Vol 15 No 05
Cincom Eloquence   
The Cincom Eloquence product targets the growing market for increasingly personalised customer communications, using an approach that Cincom calls "Dynamic Document Composition".
Film stars   
Steven Godfrey, Commercial Director at SunRise Imaging (EMEA) Ltd., examines the benefits - and possible pitfalls - of modern film scanning technologies
Fault intolerant   
Technical documentation innovations can assist with fault diagnostics
Opex AS3690i   
In the real world, the issues relating to the digital mailroom extend far beyond just image capture and classification:
Retail therapy   
Major high street retailer New Look is using an online trading and document imaging solution that enables it to fully automate its invoice processing - delivering immediate cost savings and improved efficiency
Film stars   
Steven Godfrey, Commercial Director at SunRise Imaging (EMEA) Ltd., examines the benefits - and possible pitfalls - of modern film scanning technologies
Curing your information ills   
This year's Documation UK show promises more than ever in terms of business and technical education sessions. DM takes an advance look at the programme to help you decide what you need to put in your Documation diary
Standard bearer   
A lack of standardisation is fundamentally compromising the value of ECM investments,
A shipshape solution   
Cory Brothers Shipping Agency chooses Alchemy to stem a tide of paper
Seek and ye shall find…   
Rob Gray of Microsoft argues that the emphasis, in the modern enterprise, needs to be as much on what you find as how you search
OmniPage Professional 16   
Nuance, despite its continued emphasis on voice/speech technologies, is still very busy in the imaging sector: its OCR, PDF and document management tools now account for around 20% of the company's revenue, and are among its most profitable lines.
 
Document Manager Magazine July/August 2007 - Vol 15 No 04
Changing Shape   
Unprecedented market growth, combined with a period of consolidation and acquisitions, are leading to a shift in the dynamics of the ECM marketplace, suggests Bill Priemer, COO, Hyland Software
Yorkshire more   
The introduction of intelligent document and data capture at the UK's largest formally constituted Local Authority purchasing consortium has halved the resource responsible for customer orders, whilst dramatically increasing processing levels
Vertical ascent   
Perceptive Software shot into the UK limelight a couple of years ago when the company's ImageNow walked away with 'DM Product of the Year' at the IM Awards. David Tyler found out what's happened since from International Sales Director Paul Hunt
DocXP   
While DRS has been a market leader in OMR data capture for over 35 years,
Meridio 5.0   
Meridio has seen considerable business success in the last year or so, including one of the world's largest records management projects at the Ministry of Defence.
Mail Order   
The digital mail room is at last becoming a business reality, argues Ashley Keil of IBML, thanks to a combination of advances in technology, wider acceptance of electronic systems, and legislative & regulatory pressures
Information on tap   
Implementing ECM has enabled water industry contractor KMI Plus to remove all in-bound paper, streamline processes and deliver the information transparency required to support strong partnerships clients and the supply chain.
Pole Position   
The ING Renault F1 team can boast world-beating document and content management since implementing a secure ECM system from Oracle
Lost in Space?   
Darren Howe, business development manager at Anite, warns that ignoring the perils of mass uncontrolled storage will be a step backwards
The manual is automatic   
BMW Motorcycles engaged the STAR Group to assist in implementing a new technical editing system, as Karl Darr explains
SharePoint Services made easy   
Windows SharePoint Services (WSS) 3.0 and Microsoft Office SharePoint Server 2007 (MOSS 2007) are being adopted across many organisations.
 
Document Manager Magazine May/June 2007 - Vol 15 No 03
In it to win it   
While many ECM vendors are understandably nervous of Microsoft's increasing encroachment into 'their' territory, Mobius remains quietly confident, as DM editor David Tyler found out when he met with Senior Vice President Karry Kleeman
Beware the Pitfalls!   
What are the potential traps to avoid in email archiving? And how is technology playing its part as new solutions come on stream? Brian Wall reports
Rock steady   
In a period of major upheaval for much of the industry, with almost frenetic acquisitions activity becoming the norm, one company has remained outside the feeding frenzy, maintaining a steady growth as it did so.
The chemistry set   
British Biotech Pharmaceuticals Ltd. has implemented document management systems to manage quality assurance and regulatory documents across its Intranet
PROQUIS ALLCLEAR 7.10   
Aconstant bottleneck for process documentation is the flowcharting function: so many organisations still rely on basic charting/drawing tools for this crucial step.
Clean bill of health   
At Mater Misericordiae University Hospital, Dublin, high speed access to healthcare documents is leading to major improvements in efficiency and patient care
Microsoft Office SharePoint Server 2007   
When a product attempts to form one allencompassing platform by combining the functionality of many applications the reaction is generally predictable.
Are you Open-minded?   
A new way of looking at Open Source software offers a more confident future for users, argues Arnaud Lefevre, VP of Sales and Marketing, Nuxeo
Winning Promotion   
The marketing group at Merrill Lynch is better able to realise its vision thanks to improved customer relationship statement systems
CANON DR-4010C   
PRODUCT FOCUS CANON DR-4010C VERDICT: The DR4010-C is a compact and robust device which manages to introduce some very sensible and attractive new functions and improvements without sacrificing image quality or scan speed.
 
Document Manager Magazine March/April 2007 - Vol 15 No 02
FUJITSU FI-5900C   
Fujitsu has introduced a series of enhancements to its already successful fi-5900c production scanner aimed at making it even more attractive to mid-volume users (typically processing up to 100,000 documents a day).
Almost blue   
The recent release of FileNet P8 v4.0 gave Document Manager the opportunity to catch up with FileNet's Director for Product Marketing, EMEA, Doug Coombs, to discuss the company's acquisition in 2006 by IBM, as well as the new product launch
Easy as 1,2,3   
Glenn Perachio, European Director, ZANTAZ introduces a three-step process to help decide whether a hosted or licensed content archiving solution might be appropriate for your business
PLUSTEK SMARTOFFICE PS256   
Taiwan manufacturer Plustek may well be a new name to most of our readers, but the company as been around since 1986, originally making OEM scanners for other manufacturers.
 
Document Manager Magazine January/February 2007 - Vol 15 No 01
Kofax Document Scan Server   
There is little question that one of the barriers to wider acceptance of distributed capture - despite its potential cost and efficiency benefits - has been the difficulty of managing not just the distributed hardware, but the capture process itself.
KeyScan KS810   
Say 'multi-function device' to anyone working in the document or content management industry and they will almost certainly picture a piece of kit that offers printing, scanning, copying and perhaps faxing capabilities
Counting the true cost of scanning   
Ashley Keil of Imaging Business Machines Ltd (IBML) explains how intelligent scanning technologies can reduce costs and improve efficiency
More BAM for your buck   
Doug Coombs, Product Marketing Manager at FileNet, asks whether businesses are getting the right sort of intelligence about their businesses from the tools they are investing in
ILM: compliant by design?   
Next generation ECM should make ILM ubiquitous - even if we no longer notice it's there, argues Darren Strange, senior product manager, Microsoft UK
Breaking the mould   
Plastics moulding firm Georg Fischer DEKA GmbH has freed up significant
A platform announcement   
DICOM's recently launched Intelligent Capture & Exchange Suite is the market leader's most significant strategy announcement in recent times. DM Editor Dave Tyler caught up with DICOM's vice-president of marketing, Andrew Pery
Blue-sky thinking   
BAE Systems has created a place that any worker can go to in order to find knowledge held within the organisation, share best practices on a global scale, and bring people together
MailSafe   
According to IDC, over 25 billion emails are being sent every day around the world. Many of us may be feeling like most of them are arriving in our own in-boxes!
 
Document Manager Magazine January/Febuary 2006 - Vol 14 No 1
The flexible Friendly   
Private healthcare specialist Exeter Friendly Society has selected Open Connections to provide a document management system based on a FileNet content management solution
XEROX DOCUMATE 262   
As advanced paper handling and image enhancement technologies continue to cascade down from high-end production scanners to smaller devices, the market for small & medium use scanners shows no sign of saturation.
The glittering prizes: IM Awards winners announced   
The 2005 Awards were presented at the Awards dinner at the Grosvenor House Hotel on Thursday 1 December in front of an audience of nearly 1300 finalists, press and guests.
Presenting a smarter image   
DM outsourcer Preview Services has reduced its scanning overhead, increased efficiency and scalability, with the implementation of an IBML intelligent document scanning platform
Post perfect - Towards the digital mailroom   
June Dean, managing director of ITESOFT UK looks at how the digital mailroom is moving from theory into practice
Remote control   
Kofax distributed capture solutions bring efficiency gains to UK dairy giant
Dragon NaturallySpeaking 8 Mobile   
Nuance (formerly ScanSoft) has a good reputation among users, supported by our own experience when reviewing their products, as a company that has a clear understanding of the requirements of PC-based document management tools.
Fujitsu fi-5120C   
As mentioned elsewhere in this issue's review pages, the workgroup scanner market is becoming ever more competitive, with various vendors keen to make their mark and steal away customers from the long-standing 'alpha-male' of the sector, Fujitsu.
Criminal intelligence   
Essex Police is bucking the trend with impressive reductions in crime figures, due in no small part to a 'zero tolerance' policy, a new Chief Constable, and the use of business intelligence technologies.
Compliance and the CFO   
ECM should be attracting more attention from senior finance executives, argues Damian Hyland, VP Northern Europe, Open Text UK Limited, in a business environment in which compliance is increasingly no longer just about cost,
 
Document Manager Magazine November/December 2006 - Vol 14 No 06
Legal Ease   
E-discovery is being joined by e-disclosure in the next generation of enterprise search tools, explains Dr Johannes Scholtes, CEO, ZyLAB Technologies
New Information Management event for London   
Only half of organisations have an information strategy designed to cope with a disaster scenario,
The Finnish line   
Finnish capital Helsinki has improved citizens' access to information while also reducing storage costs, thanks to a combination of ECM and BPM technologies
IM Awards finalists announced   
The BCS Information Management Awards are the premier European recognition of excellence and innovation in the management of business information.
More BAM for your buck   
Doug Coombs, Product Marketing Manager at FileNet, asks whether businesses are getting the right sort of intelligence about their businesses from the tools they are investing in
Home pages   
Conveyancing services firm Hammondsdirect is able to process up to 30,000 documents a day since implementing Content Management technologies
Kodak Scan Station 100   
As organisations try to encourage employees to make wider use of networked devices in order to maximise their ROI, it becomes clear that a major barrier to acceptance of distributed scanning is the perceived complexity of the process.
Debunking the BPO myths   
Attention-grabbing headlines have caused some organisations to question the entire BPO concept when all they need do is ask their provider for evidence of watertight processing, explains Graeme Scott, CEO, Stortext FM
Core values   
Master Data Management (MDM) represents a paradigm shift in how businesses should view, value and manage their core business data, explains Chris Livesey, Information Management Executive UK, IBM Software Group
 
Document Manager Magazine September/October 2006 - Vol 14 No 05
Single file   
How SJ Berwin's digital approach to matter management has closed filing cabinets across the firm - and is potentially saving millions in the process
PaperPort Professional 11   
Desktop document management - in the UK at least
SoftCo Rondo   
Back in the 1990s SoftCo was best known as a reseller, and later the acquirer, of PC-DOC (not to be confused with PC-DOCS), but the Dublin company is now enjoying notable success with its Accounts Payable solution, Rondo.
Plus points   
A paperless environment is key to the success of property lawyers breezeplus+
EXPO Witness   
What to look out for as the DMS EXPO takes place in Cologne for the first time
Housing benefits   
Housing association Mosscare has seen measurable benefits in both financial and customer service terms since implementing a DM system
Beyond Recognition   
It isn't the OCR element that determines the efficiency of your automated capture solution. Jason Howard of ITESOFT dispels the OCR myth and highlights the true path to efficient capture
In plain sight   
Sophisticated document technologies allow Merrill Lynch to realise its marketing vision
London calling   
Visit Documation UK to solve your information management challenges
 
Document Manager Magazine June 2006 - Vol 14 No 03
BÖwe Bell + Howell Truper 3600   
Designed to complement the flatbed 3200 Truper….
 
Document Manager Magazine April/May 2006 - Vol 14 No 02
Kodak Capture Software 6.9   
Verdict: In an increasingly commoditised scanner marketplace, Kodak continues to make advances in the way it differentiates it products from the crowd.
Character building   
The construction industry offers a unique set of challenges in information management. DM Magazine takes a close look at recent developments and success stories from the sector.
The Compliance Conflict   
There are good business arguments for combining emerging EDM technologies with analogue archiving, suggests Chris Haden, UK Managing Director, Anacomp
Something for everyone   
DICOM's Kofax business continues to grow apace, as Sales & Marketing Director John Stinchcombe tells DM Editor David Tyler
eXPert PDF Pro 4   
Avanquest's eXPert PDF Pro 4 is yet another productivity tool aimed at PDF users, who may not need the full functionality of Adobe's Acrobat product: and let's face it, that means most of us!
ECM on Show   
Is ECM a genuine enterprise-wide solution or just a collection of technologies related to document management? As the AIIM Roadshow sets off on its annual tour, Doug Miles, UK Managing Director of AIIM Europe, claims it can be both.
Character building   
The construction industry offers a unique set of challenges in information management. DM Magazine takes a close look at recent developments and success stories from the sector.
You've got mail - now what are you going to do with it?   
Adrian Palmer, Managing Director, Ontrack UK, takes a look at the tricky task of email excavation
A healthy outlook   
Cambridge-based Addenbrooke's NHS Trust has achieved what for most UK Trusts is considered the 'holy grail' of information management: critical information is available to clinicians at the point of care in real time, as it is created.
Kodak Capture Software 6.9   
Kodak has included its own capture software with its scanners for some time, and clearly sees merits in not being tied to an external supplier for such a central component of their imaging offering.
The boys in (big) blue   
Cheshire Constabulary's email archiving solution has been implemented with an eye on the bigger picture: a strategic DM/CM vision for the future
Hyland gains   
Geoff Wingar, International Director, Hyland Software spoke to DM Editor David Tyler at the company's recent ROGUE (Regional OnBase Group User Experts) conference in Birmingham
 
Document Manager Magazine September/October 2005 - Vol 13 No 05
Playing his cards right   
Hummingbird's Tony Heywood, Senior VP, EMEA, spoke to DM editor David Tyler at the company's recent Summit Conference
EMC to buy Captiva   
Acquisitions activity signals further consolidation on DM/CM sector
ABBYY FineReader 8.0   
Each generation of ABBYY's excellent OCR offering has added functionality to improve its appeal to individual, workgroup and enterprise users, and version 8.0 is no exception.
Brought to account?   
'Treating Customers Fairly' (TCF) regulation is receiving more attention than ever from the retail financial services industry.
Balance of power   
FileNet's integration of ECM and BPM makes for a uniquely powerful combination, as Regional Vice President, Brenda Morris, tells DM editor David Tyler
Indicius 5.0   
Since Neurascript's acquisition by Kofax/DICOM, the new parent company has been careful to ensure that the unique technology advantage of the Cambridge software developers has been maintained.
Educating, neater   
Bilborough Sixth Form College is using Tokairo's document management and student attendance monitoring systems to dramatically improve its academic and business management processes
FaxPress Premier   
Increasingly, network fax servers are reducing the burden on the network and IT teams of managing in- and outbound faxes.
Context sensitive   
Vignette Chief Technology Officer Conleth O'Connell offers his perspective on the impact of enterprise content management
 
Document Manager Magazine July/August 2005 - Vol 13 No 04
Volume Control   
Several factors, from the digital mailroom through compliance to Business Process Outsourcing, are contributing to continued growth in the high volume production scanning market. DM Magazine takes a closer look at what’s happening ‘at the high end’
Meridio 4.3   
Having won the IM Award several years running for DM Product of the Year, where could Belfast based Meridio go next? The short answer seems to be ‘from strength to strength’.
Blue notes   
“We see regulatory compliance and legislation as one of several key market drivers.
Böwe Bell + Howell Truper   
Illinois-based Bell + Howell (or more properly since 2002’s acquisition by Böwe Systec AG, Böwe Bell + Howell) is one of the longest established hardware vendors in the DM industry,
 
Document Manager Magazine March/April 2005 - Vol 13 No 02
Compliance: a good thing!   
Tom Jenkins, CEO of Open Text Corporation, examines ways in which responding to regulatory changes can provide a foundation for growth as well as a protection from risk
Adobe Acrobat 7 Professional   
With every version release, Adobe has been slowly and quietly establishing Acrobat as the de facto standard tool for PDF users within the enterprise
Storage plus content management: the safe combination   
Karry Kleeman, SVP EMEA of Mobius Management Systems Inc., discusses the implications of changing storage needs for content management in light of recent regulatory changes
Ricoh Aficio is300e   
Ricoh’s Aficio product range is intended to offer optimum flexibility to the office and workgroup user of scanning/imaging systems.
 
Document Manager Magazine Jan/Feb 2005 - Vol 13 No 01
Finders keepers?   
Liz Maloney, UK managing director at Hummingbird, discusses the dilemma facing every organisation…to keep or not to keep?
Risk Management - The Burning Issues   
Risk management is not just about ensuring business continuity in the event of a major catastrophe, but the creation of strategies that underpin and
Regaining control   
Construction & engineering industry specialist Lorien has seen huge efficiency gains and cost savings from implementing a DM system for timesheet and project management
GFI MailArchiver for Exchange   
In an age of almost daily legislative changes, GFI MailArchiver has a clear role to play and looks to be a very effective tool
 
Document Manager Magazine November/December 2004 - Vol 12 No 06
Unparalleled parking   
Private parking firm Airparks has increased operational efficiency and customer service thanks to innovative use of integrated accounting and document management systems
The big noise in low volume   
David Whitton recently joined Kodak as Business Development Manager, EMEA with responsibility for the company's 'low volume' scanner products, from their main competitor in the market, Fujitsu. DM editor David Tyler discusses the changes
The golden age of film?   
From microdots in spy movies to rolls of film gathering dust in libraries, microfilm is actually a much misunderstood medium. DM shines some light into this shadowy world
Dressed for success   
How the world's leading provider of bar code and other technologies to support the apparel retail supply chain chose and implemented document management
SOX, lies and magnetic tape   
Tom Fox of ITESOFT UK takes a look at achieving sound Corporate Governance through IT
Many happy returns   
The Belgian Ministry of Finance plans to scan 4 million VAT forms a year using I.R.I.S. and Kodak solutions
Going public   
Since the e-Government agenda was set out four years ago, local authorities throughout the country have been rising to the challenge of bringing services on-line, heralding in an era of increased efficiency and improved service levels.
Fujitsu fi-4120C2   
Fujitsu has released the 4120C2 model as a development of their 4120C, to offer low cost workgroup scanning.
ScanTo Office 1.0   
In an industry sector where, for the most part, software applications have long been getting more and more complex, ABBYY's new offering stands out as a model of simplicity.
 
Document Manager Magazine Jul/Aug 2004 - Vol 12 No 04
Fujitsu fi-5750C   
The medium volume scanner market has become a difficult place to trade over the last few years.
Fair shares   
DM Editor David Tyler speaks to Darren Holland of Imagistics
 
Document Manager Magazine June 2004 - Vol 12 No 03
Storing up trouble   
Mark Maby, director of Information Lifecycle Management at StorageTek discusses how organisations might – and indeed must – take better strategic control of archiving and compliance
ScanSoft PDF Converter Professional 2   
PDF Converter Professional 2 enables users to easily convert PDF documents into Microsoft Word PC documents, and also…
 
Document Manager Magazine April 2004 - Vol 12 No 02
Kodak i640   
Kodak’s new i600 range of mid-volume scanners has been launched to replace the company’s 3500, 5500 and 7500 devices
Incomplete Control   
Richard Jeffrey-Cook of In-form Consult argues that for successful email management in the modern business, an email policy is only the first step
The Quiet Revolution   
To win the DM Product category at the IM Awards three years running demonstrates considerable commitment to quality and innovation, but Meridio….
 
Document Manager Magazine Jan/Feb 2004 - Vol 12 No 01
Cardiff LiquidOffice v3.0   
LiquidOffice is a Web-based forms automation solution for creating, deploying and automatically managing the routing, tracking and approval processes for electronic forms
 
Document Manager Magazine Nov/Dec 2003 - Vol 11 No 06
Tesco finds right ingredients for success   
How automationg the capture of data from its annual employee survey is helping the UK's leading foord retailer grow its business
ScanSoft PDF Converter   
ScanSoft's PDF Converter is aimed at doing one simple thing, and does it very well indeed: dedicated PDF conversion.
Measuring web value   
Most organisations are unable to identify and quantify the benefits from their web initiatives because they did not define the metrics against which they could measure their performance, argues Conleth O'Connell, CTO at Vignette.
 
Document Manager Magazine Sep/Oct 2003 - Vol 11 No 05
A historic challenge   
Documents filed within the Land Registry's Land Charges Department can be up to 150 years old, on coloured and/or wax paper, with labels, pencil marks and stamps. DM finds out how they rose to this historic challenge
Reporting for duty   
Output management systems can help organisations manage a move away from paper, argues Iain Gallacher, MD of
IRIS Business Card Reader II   
As more and more serious business tools like the BCR II come onto the market, workers at all levels are being exposed to the benefits of document technologies - and that can only be a good thing.
 
Document Manager Magazine Jul/Aug 2003 - Vol 11 No 04
Fujitsu ScanSnap!   
When you look past the marketing, it is clear that Fujitsu have decided that firstly, there is an untapped market for such a scanner, and secondly, that this is the machine to do it.
Culture change is not an optional extra   
Mike Mitchard, Vice President of Global Operations & European Systems, ACE International, argues that culture change is the first prerequisite of implementing any IT project
The co-operative approach   
Unimer drives down invoice processing costs with INDICIUS for Invoices from Neurascript
 
Document Manager Magazine May/June 03 - Vol 11 No 03
Microsoft eyes the DM prize   
Angela Ashenden, senior analyst in Ovum's Knowledge Management group, looks at Microsoft's recent moves into the DM/CM marketplaces, and predicts major changes ahead for the industry's established players
Web-based Document Management   
Document Manager meets Paul Bedford, Managing Director of Straight Banana Software, a company with an innovative approach to charging for web-based document management services.
Lexmark X5190pro   
The X5190pro is at the lower end of that business target, but is nonetheless a highly functional MFD with a wealth of intelligent features that will make it appeal especially to less IT-literate users.
 
Document Manager Magazine Jan/Feb 2003 - Vol 11 No 01
KnowledgeBase   
KnowledgeBase is certainly a versatile and easy to use method of managing diverse data sources, and appears well suited to the corporate marketing functions at whom it is aimed.
e-MARC for Exchange   
e-MARC for Exchange offers integrated server and client document archiving with low administration costs. Simple Full Content Search and the ability to view documents without launching the native application make this product an appealing tool
Fujitsu Scanpartner fi-4010   
A capable and well-bundled low volume offering, the Fujitsu Scanpartner fi-4010 Office costs £399 and is available from Fujitsu's scanner channel.